Electronic Messages - Sending to Prisoners
Effective Febraury 16, 2009, family members and others may send electronic messages to prisoners through JPay.
The Michigan Department of Corrections will allow inbound electronic correspondence to prisoners from family and others who have established an account with JPay. To establish an account, please visit www.jpay.com.
The customer (family member or other) will have to purchase "stamps" or a subscription through JPay in order to send electronic messages.
- All mail is electronically scanned by JPay for security issues and then sent to the Michigan Department of Corrections where it is reviewed again prior to being released to the prisoner. Sending messages with inappropriate content may delay processing or result in rejection of the message.
- Prisoners will receive the message via a kiosk located in the housing unit. The prisoner may respond the message by purchasing “electronic stamps” from JPay on the kiosk. Kiosk messages are stored on the kiosk for viewing at a later date. Prisoners are allowed to store up to 75 messages. A printed copy of the electronic message may be requested by the prisoner for a nominal fee.
For more information in regard to electronic messaging services, please see Director's Office Memorandum 2018-2: Electronic Messages.