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Vending Services

The Michigan Department of Corrections (MDOC) will be transitioning to a statewide contract for staff, visitor, and prisoner vending machine services at all correctional facilities. 

This transition will allow for greater consistency in services across the state and ensure that every facility has vending services. The new contract is effective May 9, 2024, but customers will not notice an immediate change, as there will be a transition period this summer. The plan is for this transition to begin at sites beginning in mid-July 2024, and to be completed roughly 90 days after that date.

This transition will include adopting a new cashless vending card system for visitor and prisoner vending across all prisons. The current vending cards will no longer be used after the transition, so prisoner vending/Debitek card purchases will end on July 1, 2024. In addition, no new visitor vending cards will be sold effective today, until sites transition to the new contract. Existing visitor vending cards will remain valid and can have balances added between now and July 1, 2024. New vending cards will become available for purchase as individual sites transition the new vendor.

As part of this transition, the MDOC will release a transition schedule to prisoners and will provide updates on this webpage for families and loved ones. It is important that prisoners and visitors deplete their current vending cards prior to the scheduled transition date at their specific facility, as there will not be balance refunds, nor will it be possible to move balances from old vending cards to the new vending cards. 

During this process, staff vending will also transition to the new contractor but will not utilize a cashless payment system.

While the MDOC recognizes that this transition will result in some short-term disruptions, having a single vending contractor serving the entire state will result in more consistent service and most importantly, ensure that all facilities have vending services for staff and visitors.

We appreciate your patience during this process.

Updates to the schedule will be provided below, as the process continues this summer. 

 
Updated: 05/20/24