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Contact ESP

Contact ESP

For information about Employee Service Program (ESP) services, or to schedule an in-person or telephone appointment with an ESP counselor, please call 800-521-1377. All contact and participation with ESP is strictly confidential. Offices are open 8:00 a.m. - 5:00 p.m., Monday through Friday.

Lansing Office:
Capitol Commons Center
400 S. Pine, Suite 103
Lansing, MI 48933

Urgent Situations

For urgent after-hours mental health situations, employees covered by the State Health Plan PPO may contact Blue Cross Blue Shield of Michigan (BCBSM) in partnership with New Directions at 1-866-503-3158. Employees covered by an HMO plan may contact their HMO by calling the telephone number located on the back of their HMO insurance card.


In the event of a life-threatening emergency, please dial 911 for assistance or go immediately to the nearest ER.

The appearance of external links on the Employee Service Program (ESP) web site does not constitute endorsement by ESP or the Michigan Civil Service Commission of the external organizations, their web sites or the information, products, or services contained therein.