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Retiree Information

Retiree Information

  • Non-Medicare and Medicare Supplemental Retirees
    Customer service: 800-843-4876
    Carrier microsite: www.bcbsm.com/som

    Medicare Supplemental Retirees
    Customer service: 800-843-4876
    Carrier microsite: www.bcbsm.com/som

    Medicare Advantage Retirees
    Customer service: 800-843-4876
    Carrier microsite: www.bcbsm.com/som

  • Blue Cross Blue Shield of Michigan (BCBSM) in partnership with New Directions State Behavioral Health/Substance Use Disorder Plan (SHP PPO)

    Non-Medicare Retirees
    Customer service (benefit inquiries, claims, ID cards): 800-843-4876
    Customer service (authorizations and referrals): 866-503-3158
    Carrier microsite: www.bcbsm.com/som

    Medicare Advantage Retirees
    Customer service: 888-803-4960
    Carrier microsite: www.bcbsm.com/statemedicare

  • Non-Medicare Retirees
    Customer service: 800-662-6667
    Carrier microsite: www.bcbsm.com/som

    Medicare Advantage Retirees
    Customer service: 800-450-3680
    Carrier microsite - medical: www.bcbsm.com/som

  • Discontinued effective 1/1/24

    Non-Medicare Retirees

    Customer Service: 888-327-0671
    Carrier microsite: www.mclaren.org/som
    Medicare Advantage Retirees
    Customer Service: 833-358-2404
    Carrier microsite: www.mclaren.org/som
  • Discontinued effective 1/1/24

    Non-Medicare Retirees

    Customer service:  800-832-9186 or 517-364-8500
    Carrier microsite: www.phpsom.com

    Medicare Advantage Retirees
    Customer service: 844-529-3757
    Carrier microsite: www.phpsom.com