Non-Medicare Retirees
Customer service: 800-843-4876
Carrier microsite: www.bcbsm.com/som
Medicare Supplemental Retirees
Customer service: 800-843-4876
Carrier microsite: www.bcbsm.com/som
Medicare Advantage Retirees
Customer service: 800-843-4876
Carrier microsite: www.bcbsm.com/statemedicare
Non-Medicare Retirees
Customer service: 866-633-6433.
Carrier microsite: www.optumrx.com/som
Medicare Advantage Retirees
Customer service: 866-635-5941
Carrier microsite: www.optumrx.com/som
Blue Cross Blue Shield of Michigan (BCBSM) in partnership with New Directions State Behavioral Health/Substance Use Disorder Plan (SHP PPO)
Non-Medicare Retirees
Customer service (benefit inquiries, claims, ID cards): 800-843-4876
Customer service (authorizations and referrals): 866-503-3158
Carrier microsite: www.bcbsm.com/som
Medicare Advantage Retirees
Customer service: 888-803-4960
Carrier microsite: www.bcbsm.com/statemedicare
Non-Medicare Retirees
Customer service: 800-662-6667
Carrier microsite: www.bcbsm.com/som
Medicare Advantage Retirees
Customer service: 800-450-3680
Carrier microsite - medical: www.bcbsm.com/som
Non-Medicare Retirees:
Customer service: 800-422-4641
Carrier microsite: https://www.hap.org/som/early-retirees
Medicare Advantage Retirees
Customer service: 800-801-1770
Carrier microsite: https://www.hap.org/som/medicare-advantage
Non-Medicare Retirees
Customer service: 800-832-9186 or 517-364-8500
Carrier microsite: www.phpsom.com
Medicare Advantage Retirees
Customer service: 844-529-3757
Carrier microsite: www.phpsom.com
Non-Medicare and Medicare Retirees
Customer service: 800-524-0150
Carrier microsite: www.deltadentalmi.com/som
EyeMed
Non-Medicare and Medicare Retirees
Customer service: 833-279-4355
Carrier microsite: www.eyemedvisioncare.com/som
Securian Life Insurance
Non-Medicare and Medicare Retirees
Customer service: 877-867-5781
Non-Medicare Retirees
Customer service: 800-446-5674
Carrier microsite: www.priorityhealth.com/som
Medicare Advantage Retirees
Customer service: 888-389-6648, option 3
Carrier microsite: www.priorityhealth.com/som
HMO eligibility is determined by a member's residential ZIP code and/or county. The HMO Medicare Advantage (MA) Coverage Maps below will provide an at a glance overview of the counties that each carrier includes in their MA service area. To determine what HMOs you are eligible to enroll in, please use the HMO ZIP Code Tool.
Blue Care Network (BCN) Coverage Map (PDF)
Health Alliance Plan (HAP) Coverage Map (PDF)
Physicians Health Plan (PHP) Coverage Map (PDF)
Priority Health Plan Coverage Map (PDF)
