Skip to main content
Internet Gaming and Sports Betting Complaint

Internet Gaming and Sports Betting Complaint

Before filing a patron dispute with the Michigan Gaming Control Board, you MUST attempt to resolve the dispute with the internet gaming provider. This means sending your complaint to the internet gaming provider and allowing them at least 10 days to respond to your complaint. If you have not taken this step, please select your internet gaming provider from the list below and file your complaint directly with them. 

File a Complaint with the Provider Below

  • supportusa-eng@customerservices365.com for bet365

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • formalcomplaint.mi@betMGM.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • MIsupport@betrivers.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • customersupport@caesarssportsbook.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

     

  • support@draftkings.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • support@betfanatics.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • casino@fanduel.com for FanDuel Casino or sportsbook@fanduel.com for FanDuel Sportsbook.

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • support@igaming.firekeeperscasino.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • playonlinesupport@fourwindscasino.com  or sportsbooksupport@fourwindscasino.com.

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • mi_support@goldennuggetcasino.com with “Complaint” in the subject line.

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • misupport@playgunlake.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • customersupport@horseshoeonlinecasino.com
    ​

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

     

     

  • support@hardrockbet.com
    ​

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

     

  • support@playeagle.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • support@thescore.bet

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

  • mi-support@wsop.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

I have filed a complaint with the internet gaming provider and have received a written response or no response after 10 days. I'd like to file a complaint with the MGCB against the internet gaming provider.