Skip to main content

Internet Gaming and Sports Betting Complaint

Before filing a patron dispute with the Michigan Gaming Control Board, you MUST attempt to resolve the dispute with the internet gaming provider. This means sending your complaint to the internet gaming provider and allowing them at least 10 days to respond to your complaint. If you have not taken this step, please select your internet gaming provider from the list below and file your complaint directly with them. 

File a Complaint with the Provider Below

  • bet365

    supportusa-eng@customerservices365.com for bet365

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     
  • BetMGM

    formalcomplaint.mi@betMGM.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • BetRivers

    MIsupport@betrivers.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • Caesars

    customersupport@caesarssportsbook.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

     

  • DraftKings

    support@draftkings.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • Fanatics

    support@betfanatics.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • FanDuel

    casino@fanduel.com for FanDuel Casino or sportsbook@fanduel.com for FanDuel Sportsbook.

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • FireKeepers

    support@igaming.firekeeperscasino.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • Four Winds

    playonlinesupport@fourwindscasino.com  or sportsbooksupport@fourwindscasino.com.

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.


  • Golden Nugget

    mi_support@goldennuggetcasino.com with “Complaint” in the subject line.

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • Gun Lake/Parx

    misupport@playgunlake.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • Horseshoe

    customersupport@horseshoeonlinecasino.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

     

     

  • Hard Rock Bet

    support@hardrockbet.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

     

  • Soaring Eagle Gaming

    support@playeagle.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

     

  • TheScore Bet

    support@thescore.bet

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.

  • World Series of Poker

    mi-support@wsop.com

    Please save a copy of your email to the internet gaming provider. If a response is not received or addressed after 10 business days, you may return to our website to file a complaint against the internet gaming provider if you believe they have violated their terms of service or they have violated the Lawful Internet Gaming Act, Lawful Sports Betting Act or related Administrative Rules.