MI HR Service Center Services

MI HR LgoThe MI HR Service Center (MI HR SC) performs a variety of benefits and employment-related functions for State of Michigan employees. If you are unsure if you should contact the MI HR SC or your HR Office for assistance, please review the topics covered below to determine if the MI HR SC can help.

Note: Judicial, Auditor General, and LSB employees must contact their agency HR Office for assistance.

Click on a topic below to be taken to that specific area, or search the page for a particular service by pressing CTRL + F together to bring up your browser's page search function and type in a keyword.


MI HR Service Center Covered Services

Annual Enrollment Events

  • Benefits Open Enrollment (BOE)
    Eligible employees' annual opportunity to review benefit options and enrollments and change coverage to meet your needs for the upcoming calendar year. The following benefit plans are what you can enroll in or modify during BOE:
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Disability Insurance
    • Health Care FSA
    • Dependent Care FSA
  • State Employees Charitable Campaign (SECC)

Benefit Enrollment/Changes/Updates

  • Beneficiary inquiries/verifications
  • Benefit enrollment/change/removals:
    • Dental Insurance
    • Dependent Life Insurance
    • Health Insurance
    • Life Insurance
    • Long-Term Disability (LTD) Insurance
    • Qualified Transportation Fringe Benefits (QTFB)
    • Vision Insurance
  • National Medical Support Notices (NMSNs)
  • Death of employee or dependent life insurance claim processing
  • Death of dependent termination of benefits 
  • Dependent eligibility ana verifications
  • Flexible Spending Accounts (FSAs) enrollments
    • Health Care FSAs
    • Dependent Care FSAs
  • Insurance carrier escalations
  • Medicare Part B Verification Form completion
  • New employee assistance
    • First-time benefit enrollment
    • Navigation of benefit resources
  • Reliance Short-Term Disability Insurance (State Police employees only)
  • Reliance Supplemental Life Insurance (State Police employees only)
  • Voluntary Benefits - Benefits for Life program support
    • Note: Voluntary Benefits enrollment not performed by MI HR SC

Payroll Information/Updates

  • Benefit pay adjustments (net and gross)
  • Direct Deposit/Electronic Funds Transfer (EFT)
  • Friend of the Court (child support orders)
  • Michigan Education Savings Plan (MESP)
  • Michigan Education Trust (MET)
  • Non-qualified parking deductions
  • Non-qualified parking net pay adjustments
  • State Employees Charitable Campaign (SECC) contributions
  • Tax deductions (federal, state, and city)
  • Tax deferred payments (TDP)
  • Union dues/fees enrollment, terminations, and reauthorizations
  • Wage assignments (bankruptcies, SSA, alimony, student loans, IRS, etc.)
  • VOYA troubleshooting assistance

Personal Information/Updates

  • Birth date
  • City of residence or supplemental address
  • Dependents' demographics
  • Email address (personal address only)
  • Emergency contact
  • Ethnicity
  • Gender code
  • Home address
  • Home phone
  • Marital status
  • Name or preferred name
  • Personal service loan forgiveness certifications
  • Process level code change for re-hired/recalled employees
  • Social Security information corrections (name/number)
  • Verification of employment (verbal and written)

Other Support Functions

  • HR Self-Service password resets
  • HR Self-Service navigation assistance
  • Subpoena processing
  • New hire orientation presentations

MI HR Service Center Contact Information

Phone:

 877-766-6447

Mail:

 P O Box 30002

Fax:

 517-241-5892

 Lansing, MI  48909

Hours:

 8:00 a.m.-5:00 p.m. (ET), Monday through Friday, except State Holidays