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Consumer Statement

Consumer Statement

Consumer Statement

Here are a few things that parents should know about child care:

  • All licensed child care providers receive yearly health and safety inspections. To find inspection reports visit the child care search.
  • If a licensed child care provider has a Quality Levels it means they participate in Great Start to Quality. An empty star rating means that a provider is not participating.
  • Licensed child care providers, their staff, and unrelated license exempt providers must pass a background check and FBI fingerprint check before they can be alone with children in their care.
  • The Child Care Licensing Bureau handles complaints against child care homes or centers. Visit the MiLEAP Child Care Licensing Bureau complaint page for information about filing a complaint.
  • To report complaints against license exempt providers, contact the Child Development and Care (CDC) Program within the Michigan Department of Lifelong Education, Advancement, and Potential at 1-866-990-3227.
  • The Michigan Department of Lifelong Education, Advancement, and Potential is committed to providing equal access to child care for all children, including those receiving CDC scholarship. However, CDC payments may not cover all child care costs. Parents are responsible for all child care costs that are not paid by the CDC program.