If you are an active member, you will need your Member ID to register for miAccount. However, if you're a retiree you will need the exact dollar amount of your last pension payment.

If you're an active member and don't have your Member ID, check your Annual Member Statement or any letters that we sent you from 2008 or later. If you don't have those handy, you can request your Member ID through miAccount.

To do so, go to the miAccount login screen, select your retirement system, and click the Mail my Member ID button. Fill in the fields with your information and click Mail my Member ID at the bottom of the page.

It takes about 3-5 days for the letter to arrive at the address we have on file for you. If you don't think your address is current, you can call us and we'll update your address for you.

To get your username, click on the Tell me my User Name and reset my password button on the miAccount login screen. Then, fill in the fields with your information and click Continue. Your User Name will display on your screen in red letters.

If you don't want to reset your password, click on the miAccount Home button. If you do want to reset your password, click on the Reset My Password button at the bottom of the screen. Confirm your current email. If your current email has changed, click No, and enter your current email address.

When you're done, you'll be directed to your miAccount home page.

To reset your password, click on the Email a link to reset my password button on the miAccount login screen. Enter your User Name, answer the security questions you chose when you registered, and confirm your current email address. If your email address has changed, click No, and enter your current email address.

When you receive the password reset email, click on the link. A miAccount page will open that asks you for your User Name and a new password. The password must be 8 to 20 characters long and have at least one uppercase letter, one lowercase letter, and one number.

When you're done, you will be directed to your miAccount home page.

To get your username and password, click the Tell me my User Name and reset my password button on the miAccount login screen. Then, fill in the fields with your information. Your User Name will display on your screen in red letters.

You will then have to reset your password, so first confirm your current email. If you'd like to update your email address, click No and enter your current email address.

When you receive the password reset email, click on the link. A miAccount page will open that asks you for your User Name and a new password. The password must be 8 to 20 characters long and have at least one uppercase letter, one lowercase letter, and one number.

When you're done, you will be directed to your miAccount home page.

Check your spam or junk mail folder. If the email isn't there, try adding ors-messages@michigan.gov to your address book. Once you've done that, click the Email a link to my password button on the miAccount login screen.

First, answer the security questions you chose when you registered. If you've changed your email address since the last time you used miAccount, you may need to update it. If you'd like to update your email address, click No and enter your current email address.

If you're trying to reset your password and you don't recognize the security questions, you may have typed in the wrong username. Keep in mind that capital and lowercase letters do matter for User Names.

To get your User Name, click on the Tell me my User Name button on the miAccount login screen. Then, fill in the fields with your information and click Continue. Your User Name will display on your screen in red letters.

However, if you think the username you entered is correct, call us and we will try and correct this problem for you.

To register for miAccount, go to the miAccount login screen. Then, click the Register Now button. Read the registration page and click Continue, then read the Michigan Security Policy and click I Agree. From there, you'll need to enter some personal information and click Continue.

Now you have to create a User Name, which must be 8 to 20 characters long. Next, create a password. Your password has to be 8 to 20 characters long and have at least one uppercase letter, one lowercase letter, and one number.

Next you'll choose some security questions that you'll need to answer if you forget your password. Be sure to choose questions and answers you can easily remember. When you click Continue, you'll see a confirmation page, and you'll be ready to start using miAccount.

We can't provide account-specific information to you unless you are logged in to miAccount. To ask questions about your account, please log in and access the Message Board.

Unfortunately, we can't contact individual members by phone or email. You can get answers to most of your retirement questions on our website or by using the Message Board.

If you log in to miAccount, you can see much of your account information, such as your service credit and contributions (if applicable), contact info, beneficiary, etc. If you're logged in, you'll also be able to discuss account-specific information using the Message Board.

If you'd like to speak to someone directly, you can call us and we'll be happy to help you.