If you are an active member, you will need your Member ID to register for miAccount. However, if you're a retiree you will need the exact dollar amount of your last pension payment.

If you're an active member and don't have your Member ID, check your Annual Member Statement or any letters that we sent you from 2008 or later. If you don't have those handy, you can request your Member ID through miAccount.

To do so, go to the miAccount login screen, select your retirement system, and click the Register Now button. After you agree to the Michigan Security Policy, fill in the required information and choose your status from the dropdown list. A link will appear that you can click to request your Member ID by U.S. mail.

It takes about 3-5 days for the letter to arrive at the address we have on file for you. If you don't think your address is current, you can call us and we'll update your address for you.

To get your username, click on the I Forgot My User Name link on the miAccount login screen. Then, fill in the fields with your information. Your username will display on your screen in red letters.

You will then have to reset your password, so we'll send an email to your address on file prompting you to do so. Click the link in the email; a miAccount page will open that asks you for your username and a new password. The password must be 8 to 20 characters long and have at least one uppercase letter, one lowercase letter, and one number. Then, click save.

You will be directed to your miAccount home page.

To reset your password, click on the I Forgot My Password link on the miAccount login screen. Then, answer the security questions you chose when you registered.

You will then have to reset your password, so we'll send an email to your address on file prompting you to do so. Click the link in the email and a miAccount page will open that asks you for your username and a new password. The password must be 8 to 20 characters long and have at least one uppercase letter, one lowercase letter, and one number. Then, click save.

You will be directed to your miAccount home page.

To get your username and password, click on the I Forgot My User Name link on the miAccount login screen. Then, fill in the fields with your information. Your username will display on your screen in red letters.

You will then have to reset your password, so we'll send an email to your address on file prompting you to do so. Click the link in the email; a miAccount page will open that asks you for your username and a new password. The password must be 8 to 20 characters long and have at least one uppercase letter, one lowercase letter, and one number. Then, click save.

You will be directed to your miAccount home page.

Check your spam or junk mail folder. If the email isn't there, try adding ors-messages@michigan.gov to your address book. Once you've done that, click the I Forgot My Password link on the miAccount login screen, and we'll send you another email.

We send your temporary password to the email address we have on file for you. If you have changed your email address since the last time you used miAccount, you may need to update your address with us. To change your email, send a Message Board message to us that includes your Member ID, home address on file, date of birth, last place of employment, old email address, and new email address.

We will notify you using the Message Board when your email address is changed. Then, you can click the I Forgot My Password Link on the miAccount login screen and we'll send your new email address a new reset password email.

If you're trying to reset your password and you don't recognize the security questions, you may have typed in the wrong username. Keep in mind that capital and lowercase letters do matter for usernames.

If you may have forgotten your username, click on the I Forgot My User Name link on the miAccount login screen. Fill in the fields with your information, and your username will display on your screen in red letters. Your password will automatically be reset, and you'll receive an email asking you to create a new password.

However, if you think the username you entered is correct, call us and we will try and correct this problem for you.

Read the registration page and click Continue, then read the Michigan Security Policy and click I Agree. From there, you'll need to enter some personal information and click Continue.

Now you must create a username. Next, create a password. Your password has to be 8 to 20 characters long and have at least one uppercase letter, one lowercase letter, and one number.

Next you'll choose some security questions that you'll need to answer if you forget your password. When you click continue, you'll see a confirmation page. Then, you may begin using miAccount.

We cannot provide account-specific information to you unless you are logged in to miAccount. To ask questions about your account, please log in and then access the Message Board.

Unfortunately, we can't contact individual members by phone or email. You can get answers to most of your retirement questions on our website or by using the Message Board.

If you log in to miAccount, you can see much of your account information, such as your service credit and contributions (if applicable), contact info, beneficiary, etc. If you're logged in, you'll also be able to discuss account-specific information using the Message Board.

If you'd like to speak to someone directly, you can call us and we'll be happy to help you.