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Contact ORS
Contact ORS
Online
The miAccount Message Board is your secure link to a Michigan Office of Retirement Services (ORS) customer service representative. After you log in, feel free to use account numbers, amounts, or any other information you feel is important.
For increased security, you’ll use MiLogin to access miAccount. When you click on the miAccount Message Board from the ORS website, you’ll be redirected to the MiLogin page. If you’re not a member, but need to communicate with ORS, you can send a message on the Message Board as a guest user. Please note we cannot give account information via the guest Message Board.
Office Visit
The Michigan Office of Retirement Services does not offer in-person/office visits.
Office VisitsThe Michigan Office of Retirement Services does not offer in-person/office visits. |
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Online
miAccount Message Board |
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Call usORS Customer Contact Center Lansing area telephone number: 517-284-4400 Voya Customer Service Information Line: 800-748-6128 |
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Fax us517-284-4416 |
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Write usMichigan Office of Retirement Services Voya |
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Drop boxLobby of the Stevens T. Mason building As an alternative to postal mail, you can deliver paperwork to the physical drop box. The drop box is available Monday - Friday 7 a.m. to 5 p.m., with the exception of observed state holidays. Envelopes are provided at the box to keep your items together. (Please note that ORS does not offer in-person meetings) |