How our department monitors insurance market practices
Insurance Company Contract and Rate Filings
DIFS Prohibition Orders for Consumer Finance and Credit Union.
Licensing - Consumer Finance and Mortgage
Consumer Finance and Mortgage Forms
BIDCO and Anti-Redlining Forms.
Statutes, Rules and Regulations
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Yes. A licensee/registrant may allow its employees/agents, including mortgage loan originators, to work from home. Licensees/registrants are responsible for maintaining adequate oversight and control over all individuals conducting mortgage business activity under its respective license/registration. This accountability includes compliance with all applicable mortgage statutes and federal regulations.
A licensee/registrant must ensure all of its employees/agents follow its information security program. In addition, individuals representing a licensee/registrant while working remotely must be able to access their company’s secure platform(s) (including a cloud-based system) directly from a remote device (laptop, phone, desktop computer, tablet, etc.) using a virtual private network (VPN) or similar system that requires passwords or other forms of authentication to access. All security updates, patches or other secure alterations to devices must be maintained.
An employee/agent is not prohibited from keeping business records at their home location while working from home. However, all business records must be maintained in accordance with policies and procedures to comply with safeguard rules and requirements. In addition, a licensee/registrant is responsible for ensuring all mortgage records are maintained in accordance with record retention rules and requirements.
Yes. A licensee/registrant is required to follow all relevant emergency orders, laws, rules, and regulations issued by federal, state, or local governments pertaining to the COVID-19 crisis including, but not limited to, the Michigan Department of Health and Human Services’ Epidemic Orders and the Michigan Occupational Safety and Health Administration’s Emergency Rules.
Yes. A licensee/registrant is required to follow all relevant emergency orders, laws, rules, and regulations issued by federal, state, or local governments pertaining to the COVID-19 crisis including, but not limited to, the Michigan Department of Health and Human Services’ Epidemic Orders and the Michigan Occupational Safety and Health Administration’s Emergency Rules.
Yes. DIFS will prioritize enforcement of COVID-19-related laws among its regulated entities. Executive Directive 2020-08 requires State of Michigan departments to consider violations of law when determining eligibility for licensing and treat non-compliance as presumptive evidence of a public health hazard. DIFS issued a press release on August 17, 2020 with more information.
Email your question to DIFS-OCFInquiriesandInfo@michigan.gov. Please mark your message “High Importance” and include MORTGAGE/MLO COVID-19 QUESTION in your subject line and you will receive a direct response.
