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I can't reach my credit union by phone or internet. What should I do?
Some credit union branches heavily impacted by COVID-19 may have limited personnel in place to immediately answer calls, and some may need to temporarily close to protect their employees. If a message is not returned in a reasonable time, you can go to NCUA’s website to obtain a credit union’s contact information, or you can contact the Office of Credit Unions if you have questions at 517-284-8800 or 877-999-6442 (Toll-Free).