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MiLogin miAccount Center

MiLogin miAccount Center

MiLogin miAccount Center

What is MiLogin?

The Michigan Office of Retirement Services (ORS) has adopted MiLogin, the State of Michigan’s single sign-on application for online access to many state services, including miAccount. For increased security, MiLogin requires a multifactor authentication before you can access miAccount or other state systems. If you don’t have a MiLogin account, you’ll need to create one. If you already have a personal MiLogin account, sign in to access miAccount. 

Note: MiLogin for Workers and MiLogin for Third Party accounts do not work with miAccount.

Go to MiLogin & miAccount

What is miAccount?

miAccount is ORS’ secure, online tool for managing your retirement account. You will use MILogin to access miAccount.

As an active member with a pension benefit, miAccount will allow you to:

  • Check your reported compensation and service credit (earned and purchased).
  • Name beneficiaries.
  • Create pension estimates.
  • Apply to retire.

As a retiree, miAccount will allow you to:

  • Update your address, phone number, and email.
  • Enroll, change, or disenroll in insurance.
  • Change your tax withholding.
  • Change your direct deposit information.
  • View each pension payment, including deductions and withholdings.
  • Print your 1099-R tax document.

What is the miAccount Message Board?

The miAccount Message Board is your secure access to an ORS customer service representative. Access the Message Board to ask account-specific questions.

Log in to miAccount Message Board

If you’re not a member, but need to communicate with ORS, you can send a message on the Message Board as a guest user. Please note we cannot give account information via guest Message Board.

Send message as guest user

Need help with MiLogin?

MiLogin Help Instructions

Need help logging in to MiLogin?

  • Your user name for miAccount may be different than your user ID for MiLogin. Use Lookup your user ID on the MiLogin page to see if you have already created a MiLogin account. If you don’t have a MiLogin account, you will need to create one.  
  • In MiLogin an email address can only be associated with one account. If you and another person use the same email address and that person used that address to create their MiLogin account, you will have to use a different email address to create your own MiLogin account. If you don’t already have an email address, you will have to create a one with your email provider.
  • You will be asked for a phone number during the MiLogin registration process. You will receive a text message or call to this phone number, so choose a number where you can be reached within the next five minutes.

  • To get your user ID:

    1. Click Lookup your user ID on the MiLogin screen.
    2. Enter your email address and answer the verification questions.
    3. Click Submit. 

    If you have registered for an account, your user ID will be sent to your email address.

  • To reset your password:

    1. Click Forgot your password? on the MiLogin screen.
    2. Type your user ID and answer the verification question.
    3. Select your password recovery method.
    4. Click Next to receive your PIN.
    5. Enter your PIN.
    6. Enter your new password and follow the directions to change your password.

  • First recover your user ID and then reset your password.

    To get your user ID:

    1. Click Lookup your user ID on the MiLogin screen.
    2. Enter your email address and answer the verification questions.
    3. Click Submit.

    Your user ID will be sent to your email address.

    To reset your password:

    1. Click Forgot your password? on the MiLogin screen.
    2. Type your user ID and answer the verification question.
    3. Select your password recovery method.
    4. Click Next to receive your PIN.
    5. Enter your PIN.
    6. Enter your new password and follow the directions to change your password.

  • Check your spam or junk mail folder. If the email isn’t there, try adding DONOTREPLY-MILogin@Michigan.gov to your address book.

    If that doesn’t work, do the following:

    1. Click Forgot your password? on the MiLogin screen.
    2. Type your user ID and answer the verification question.
    3. Select a different password recovery method.
    4. Click Next to receive your PIN.
    5. Enter your PIN.
    6. Enter your new password and follow the directions to select your password.

  • Registration and log in for miAccount is handled through MiLogin. The MiLogin Help Instructions provide an overview as well as step-by-step directions with images.

    MiLogin Help Instructions

  • If you have tried using the MiLogin help instructions without success, please call ORS at 800-381-5111.

Need help logging in to miAccount?

  • If you’re an active member, you need your member ID to verify your identity for miAccount. However, if you’re a retiree, you need the exact dollar amount of your last pension payment. See question three if you need help determining the dollar amount.

    If you’re an active member and don’t have your member ID, check any letters we sent you from 2008 or later. If you don’t have those handy, you can click Send my Member ID by the U.S. Mail on the Verify Your Identity screen in miAccount.

    It takes about three to five days for the letter to arrive at the address we have on file for you. If you don’t think your address is current, you can call us at 800-381-5111, and we can update your address for you.

  • We apologize for this inconvenience. If you’re receiving a 403 error within miAccount, we advise you to clear your internet cache on your computer/device. If this still does not resolve the issue, restart your computer or device and try logging in again. Below are helpful tips for clearing the internet cache on different computer/device browsers:

    If you continue to have problems, you may want to switch browsers.

  • You can find your net pension amount on your most recent bank statement(s). The payment amount must be entered without a dollar sign or comma. If your last net pension payment amount was $1,234.56, enter 1234.56. If your pension is deposited into more than one account, add up the amounts and then enter the total net amount.

  • Once in MiLogin you will need to add access to miAccount. The MiLogin Help Instructions explain how to do this on page five.

    MiLogin Help Instructions

  • Unfortunately, we can’t contact individual members by phone or email. You can get answers to most of your retirement questions on our website. If you’d like to speak to someone directly, you can call us at 800-381-5111 and we’ll be glad to help you.