This best practice criteria assesses how well a community’s staff are properly trained. The community shall provide training, resources, and guidance for staff to successfully complete their duties. This includes ensuring staff members have the proper certifications for their positions and are continuing to take training courses when necessary or applicable. Providing training allows employees to grow in their positions, leading to improved employee engagement.
Expectations
- The local unit shall provide employees with the appropriate training, guidance, and resources necessary to carry out their duties and effectively supervise staff members. This could include a formal policy.
- The governing body of the local unit shall have appropriate training, guidance, and resources necessary to carry out their duties.
- New hires shall have the proper qualifications prior to employment. For example, assessors should have the appropriate certifications; accountants have accounting degrees or applicable training or experience; treasurer has been trained in receipting).
- The local unit shall provide opportunities for continuing education and professional development (e.g. MGFOA, Treasury, MICPA).