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Are there helpful tips for creating an ILOS account?

  • Make sure you are entering registration information for an individual who is actively affiliated with the agency (officially associated to the license record of the agency with DIFS).

  • When you are entering registration information for an individual, the name must be entered exactly as the name is recorded in the DIFS database.

    • If the name in the DIFS database is Michael Smith, the individual must register as Michael Smith, not Mike Smith.

    • The individual’s name can be verified using the Insurance Agent Locator.

  • The name used to create the ILOS account must be the same person whose SSN and date of birth is used to verify the account.

  • Each username and email address can only be used once to create an account. The same username and/or email address cannot be used to create another account.