Skip to main content

Emergency Dispatcher

Emergency Dispatcher in 911 call center.

Emergency Dispatcher

What is an Emergency Dispatcher? Video

What is an Emergency Dispatcher?

An Emergency Dispatcher is an essential and crucial part of the law enforcement team. They are responsible for responding to radio/telephone inquiries at regional communication facilities from public safety personnel and the general public concerning complaints, emergency situations, and criminal activity.

Dispatchers act in partnership with law enforcement officers working the road and supply critical information and crucial services for their day to day operation, and coordinate the deployment of emergency personnel and equipment during any crisis situation.

 

Minimum Requirements:

  • Must be at least 18 years of age. 
  • Education level typically acquired through the completion of high school.
  • No experience is required.
  • CPR and Basic First Aid is required for this position.

Selection Process:

  • Candidates must pass a pre-employment test evaluating skills, knowledge, and abilities related to the elements of emergency dispatching.
  • After passing the pre-employment test, candidates will be invited to participate in a hiring interview designed to assess specific competencies necessary to perform the duties of an Emergency Dispatcher. The hiring interview will be based on the Michigan Department of Civil Service validated job assessment for the position.
  • Selected candidates will be given a conditional offer of employment, pending the successful completion of a background investigation and drug screening test.

How to Apply:

Click on the position you are interested in and view the job description. Click on 'Apply' and follow the instructions. You will be required to create an account if you do not have one.

Contact MSP-Dispatch-Recruiting@michigan.gov to learn more.

See current dispatcher job openings