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Office of the Child Advocate 

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Office of the Child Advocate 

NATIONAL ADOPTION MONTH

November is National Adoption Month. "This year’s National Adoption Month theme, “Honoring Youth; Strengthening Pathways for Lasting Bonds,” highlights the importance of helping youth identify and nurture those relationships." read more on the Administration for Children and Families page

 

Visit our Resources page to learn more about adoption in Michigan.

Welcome to the Office of the Child Advocate!

The OCA is an independent state agency with the primary responsibility to receive and investigate complaints concerning the administrative actions of agencies within the child welfare system. In addition to addressing complaints, the Office of the Child Advocate makes recommendations to the Governor, the Legislature, and MDHHS for changes in child welfare laws, rules, and policies to ultimately improve outcomes for children.

On December 12, 2023, Public Act 303 of 2023 changed the name of the Office of Children’s Ombudsman to Office of the Child Advocate (OCA).

Our core mission remains unchanged.

The OCA can investigate situations where it’s believed that the Department of Health and Human Services (DHHS) or a private agency is not following rules, laws, policies, or procedures, and if those rules and policies are in the best interest of the child.

See more information about how to file a complaint or request advocacy today.

What does it meant to be an Ombudsman or Advocate?

What we do

The OCA advocates for children by collaborating with state policymakers and elected officials to bring attention to the challenges within Michigan's child welfare system. We provide recommendations through our annual reports to bring about awareness and positive change.

Review our annual reports
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The child welfare system is a vast, interconnected set of institutions and agencies. This website provides resource information to the public regarding the child welfare system. In addition, the OCA staff can provide insight into the system's processes as part of our investigations.

Check out our resource page
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The OCA has the authority to investigate complaints regarding the child welfare system, which includes Children’s Protective Services, foster care, adoption, child-placing agencies, childcaring institutions, and residential facilities providing juvenile justice services.

Staff, policy, and process information

If you suspect child abuse or neglect, call 855-444-3911.

If you or someone you know feels overwhelmed by the demands of parenting. Call Parenting Awareness Michigan (PAM) at 1-800-968-4968 for information about family support resources in your community.

Frontline Strong Together: 833-34-STRONG: 24/7 support for first responders and their families (police, EMS, fire, Dispatch, and Corrections).

Michigan Peer Warmline: 88-PEER-753 (888-733-7753): A warmline staffed by individuals who are certified peer support specialists. All calls are anonymous and the warmline operates seven days a week from 10 a.m. to 2 a.m.
988 Suicide and Crisis Lifeline: 24/7 support available via call or text for anyone struggling with mental health, or substance use concerns, or feeling emotional distress. 

What we value

The Office of the Child Advocate operates with integrity, valuing diversity and inclusivity. We foster a supportive community where every voice is heard and respected. Through empathy, we create a safe environment, promoting the rights and well-being of all children in the child welfare system.

Integrity - The Office of the Child Advocate operates with integrity and is dedicated to promoting and safeguarding the rights and well-being of all children.
Diversity: We believe that people with different backgrounds, experiences, cultures, and perspectives add strength to our values and allow to our office to provide a more supportive space for our community.
Empathy - We believe in using the power of empathy to create a safe environment where everyone can be heard, and valued, without bias or judgment.
Inclusivity - Our mission is to foster a community where every individual is valued, ensuring that all voices are heard, respected, and included in every aspect of our shared experience

Please check your Medicaid eligibility!

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Please click on one of the three links below to find out more about the Healthy Michigan Plan!

If you are applying for the first time, please consider the Healthy Michigan Plan!

The Healthy Michigan Plan provides health care benefits to Michigan residents at a low cost so that more people can have health care coverage. Individuals are eligible for the Healthy Michigan Plan if they meet specific requirements:  

  • Are age 19-64 years
  • Have income at or below 133% of the federal poverty level
  • Do not qualify for or are not enrolled in Medicare
  • Do not qualify for or are not enrolled in other Medicaid programs
  • Are not pregnant at the time of application
  • Are residents of the State of Michigan
  • Three easy ways to apply