The Office of the Child Advocate (OCA) is a state agency that works independently to help protect children. Its main job is to listen to and look into complaints about how child welfare agencies are handling cases. Beyond investigating problems, the OCA also suggests improvements to child welfare laws and policies to the Governor, lawmakers, and the Department of Health and Human Services—so that children and families get better support and care.
On December 12, 2023, a new law (Public Act 303 of 2023) officially changed the name of the Office of Children’s Ombudsman to the Office of the Child Advocate (OCA).
Even though the name is different, our mission is still the same: to protect children in the child welfare system and make sure they’re treated fairly.
The OCA looks into concerns when someone believes that the Department of Health and Human Services (DHHS), a private agency that places children, or facilities that care for youth or provide juvenile justice services, may not be following the rules or doing what’s best for the child.
See more information about how to file a complaint or request advocacy today.
At the Office of the Child Advocate, we work hard investigating problems and fighting for better outcomes for children. Click here to learn more about the role of an ombudsman or advocate.
The OCA speaks up for children by working with lawmakers and state leaders to highlight problems in Michigan’s child welfare system. Each year, we share reports with suggestions to help raise awareness and make things better for kids and families.
Michigan’s child welfare system includes many different agencies and organizations that work together to support children and families. This website offers helpful resources to help the public understand how the system works. As part of our investigations, the OCA team can also explain how different parts of the system operate and connect.
The OCA has the power to look into complaints about different parts of Michigan’s child welfare system. This includes Children’s Protective Services (CPS), foster care, adoption services, agencies that place children in homes, group homes, and facilities that care for youth involved in the juvenile justice system.
Anyone can make a report of child abuse or neglect, including a child. If you suspect child abuse or neglect, call 855-444-3911.
833-34-STRONG. 24/7 support for first responders and their families (police, EMS, fire, dispatch, and corrections).
88-PEER-753: A warmline staffed by certified specialists 7 days a week from 10 a.m. to 2 a.m. All calls are anonymous.
24/7 support via call or text to 988 for anyone struggling with mental health, substance use concerns or emotional distress.
We are proud to announce that the OCA has been awarded the 2025 Bell Seal for Workplace Mental Health from Mental Health America (MHA)! MHA’s Bell Seal for Workplace Mental Health is the nation’s leading certification recognizing employers committed to creating mentally healthy workplaces. Receiving the 2025 Bell Seal validates our commitment to prioritizing employee well-being and encourages us to continuously improve our workplace wellness efforts.
As a Bell Seal recipient, the OCA joins a select community of organizations committed to transforming the workplace into more supportive and psychologically safer spaces where you can thrive.
Our work in the following areas served to determine our gold certification:
The leadership team remains firm in its commitment to our well-being, which is a testament to the positive workplace culture that our employees have helped us create.
If you are applying for the first time, please consider the Healthy Michigan Plan!
The Healthy Michigan Plan provides health care benefits to Michigan residents at a low cost so that more people can have health care coverage. Individuals are eligible for the Healthy Michigan Plan if they meet specific requirements:
