AG Privacy Policy

Attorney General Privacy Policy


PLEASE BE AWARE that complaints or inquiries become public records when they are submitted to the Attorney General's office, and under the Michigan Freedom of Information Act, copies may be subject to disclosure to anyone who asks for them.


If you submit a complaint, a copy of the complaint may be sent to the business about whom the complaint is issued and may be sent to other governmental agencies for their review. Some complaints may become the subject of civil or criminal cases and may be subject to disclosure as part of a court proceeding. Any information that you give to us will not be sold, rented, or leased to third parties and will only be used by us to respond to you or investigate your complaint. We strongly urge you NOT to submit sensitive information, such as your Social Security number or credit card information, unless it is absolutely necessary for the investigation of your complaint. If you believe that you must submit such information, please send the complaint and any attachments by mail.


Some information is collected from visitors who do not voluntarily submit personally identifiable information as part of a complaint or inquiry. When visiting this Web site, information about your browser type, browser version, your operating system, and your IP address are collected. We also collect information on which documents you request and the number of pages you view at this site. This information is only used after being pooled with other anonymous user data to determine whether improvements can be made in our service. The information is not permanently stored after it is analyzed. Except for what you submit to us, we do not collect any personally identifiable information. If you choose to sign up for one of our online newsletters, your email address will be permanently stored and used only to send the newsletter to you. It will not be given to anyone else unless a court orders us to do so.

The policy regarding cookies can be found by selecting the Privacy Policy link at the bottom of the page. In addition to the privacy policy of, certain applications within the Attorney General's web site will place a cookie on your computer in order to facilitate the interaction between you and the web site. These applications control the placement of the cookie. The applications do NOT use this cookie to collect or store any information about you. This cookie is temporary and will be deleted when you exit your browser. This cookie is not and cannot be used to track you if you return to our web site.


Similarly, since we do not collect personally identifiable information, (except through information you voluntarily provide), we cannot identify or provide access to any information that is specific to you. Hence, while we may use the information that we do collect in any number of ways, we have no way of verifying who you are. Therefore, it is not possible for us to offer you a choice as to its collection. If you choose to subscribe to one of our online newsletters, you may unsubscribe at any time by following the directions at the end of the newsletter. When you unsubscribe, your email address will be deleted from our server.


Similarly, since this Web site does not collect any personally identifiable information, (except through information you voluntarily provide), we cannot identify or provide access to any information that is specific to you. If you have a concern about a complaint that you have submitted to us, please contact for information about how to check on the status of your complaint.


Any transmission that you make on the Internet is not secure. You should always be concerned about any personally identifiable information that you submit on the Internet. For information that you choose to submit using our online complaint forms, we use a SSL (Secure Socket Layer) connection. This connection provides increased security to the information as it is transmitted to our Web site. In other areas of our Web site we only provide the security necessary to maintain our Web site.



We will post any changes in this privacy policy at least 30 days prior to the change taking effect unless ordered by a court to do so sooner. Any information collected under this current policy will remain bound by the terms of this privacy policy. After the changes take effect, all new information collected, if any, will be subject to the revised privacy policy.


If you have questions about this policy or feel that we have acted in violation of this policy, please contact or write:

Department of Attorney General
P.O. Box 30212
Lansing, MI 48909

Main Telephone Number: (517) 373-1110
Facsimile Number: (517) 373-3042


Cookies are bits of computer code that can be used by our computer while you visit our Web site. You can prevent cookies from being placed on your computer by accessing your browser's preferences menu. The cookie that we place on your computer is temporary and will be deleted when you exit your browser. If you refuse to allow our web site to place the cookie on your computer, it should not affect the usability of our web site.

Personally Identifying Information

We consider any information that could reasonably be used to identify you personally as personally identifying information. This includes, but is not limited to:

  1. Your name
  2. Your address
  3. Your email address
  4. Your Social Security number
  5. Your password
  6. Bank account information
  7. Credit card information
  8. Any combination of data that could be used to identify you such as your birthdate, your zip code and your gender.