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Don't Return the Call Video

Don't Return the Call

The “One Ring” scam takes place when a robocaller calls a number and hangs up after a ring or two.

They may call repeatedly, hoping the consumer calls back to what is really an international number, and runs up a toll that is largely paid to the scammer.  

They may also call repeatedly and hang up when you finally answer. This is to find a target. A live telemarketer or scammer will then call you immediately after.

Learn More About One Ring Scams

What is a Robocall

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A Phone Call with a Recorded Message

Marketing goods or services to potential customers over the telephone is called telemarketing.

When you pick up the phone and hear a recorded message instead of a live person, that’s a robocall. Increasingly, telemarketing is being done with intrusive robocalls. Under Michigan law, a robocall is simply a telephone call with a recorded message, in whole or in part.

Illegal Robocalls

You receive a robocall: 

  • You are on the National Do Not Call registry.
  • The caller does not provide their full name, who they are calling for, or a phone number that if called will be answered by a live operator; or
  • The number on the Caller ID is fake, misleading or inaccurate.

Legal Robocalls

You receive a robocall from a person or business:

  • Whom you have given prior permission to contact you;
  • Whom you are already a customer;
  • Who requests a face-to-face meeting to sell you something;
  • That is requesting money for a charitable organization;
  • That is requesting money for public safety organizations (e.g., police and firefighter union); or
  • That is a political party, politician, or political action committee (PAC).

How Do I Get Fewer Robocalls

Scammers aren't concerned with whether or not you're on the Do Not Call registry. That's why your best defense against these calls is to block unwanted calls. The call-blocking option you choose will depend on whether you’re getting calls on a cell phone, traditional landline, or home phone that makes calls over the internet (VoIP).

You can also check with your phone carrier to see what they offer. Also check out the reviews for the different call-blocking apps available in the app stores.

Learn More About Blocking Unwanted Calls