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Utility Company

Electric power meter measuring power usage.
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Utility Company

  • Spot It

    Here’s an example of a scammer calling, pretending to be your utility company and offering you a rebate. But there’s no rebate — it’s a scam.

    LISTEN HERE (MP3)

  • Audio Transcript:

    "Hello. This is an apology call from your electric utility. You got overcharged by your third party supplier. You will be receiving a rebate check along with a 30% discount on your electric and gas bill. Please press 1 to get your rebate check."

  • Stop It

    Hang up if you get a call like this. If you ever need to reach your utility company, call directly using a number you know is real. Read Scammers Pretend To Be Your Utility Company to learn more.

Take These Steps to Protect Yourself from Robocalls

  • Phone call from robot

    Michigan's Robocall Crackdown Team

    As the Department continues to crack down on robocalls, consumers should take these steps to protect themselves: 

    • Hang up and call the company directly using a number listed on the company's website. 
    • Never give personal information to someone you do not know. 
    • Ignore calls for immediate action; scammers try to use a sense of urgency to get you to act before you can think about what is happening.  
    • Beware of requests to pay via wire transfer, prepaid debit card, gift card, or any type of payment app.  

    Report Robocalls to Michigan's Robocall Crackdown Team

    MI Robocall Crackdown Team