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Utility Company

Electric power meter measuring power usage.
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Utility Company

Spot It

Here’s an example of a scammer calling, pretending to be your utility company and offering you a rebate. But there’s no rebate — it’s a scam.


Audio Transcript:

"Hello. This is an apology call from your electric utility. You got overcharged by your third party supplier. You will be receiving a rebate check along with a 30% discount on your electric and gas bill. Please press 1 to get your rebate check."

Stop It

Hang up if you get a call like this. If you ever need to reach your utility company, call directly using a number you know is real. Read Scammers Pretend To Be Your Utility Company to learn more.

Take These Steps to Protect Yourself from Robocalls

Michigan's Robocall Crackdown Team

As the Department continues to crack down on robocalls, consumers should take these steps to protect themselves: 

  • Hang up and call the company directly using a number listed on the company's website. 
  • Never give personal information to someone you do not know. 
  • Ignore calls for immediate action; scammers try to use a sense of urgency to get you to act before you can think about what is happening.  
  • Beware of requests to pay via wire transfer, prepaid debit card, gift card, or any type of payment app.  

Report robocalls to Michigan's Robocall Crackdown Team

MI Robocall Crackdown Team