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Time to Renew Your Vehicle's Warranty?
Unfortunately, offering an extended auto warranty is a hook sometimes used by scammers and questionable businesses. They will find you and advertise these service contracts as a cost-effective way to repair older vehicles. But are they?
Some consumers have discovered that the “extended warranty” they purchased is not the same as the warranty that came with the car when it was new; and instead, that coverage is limited to certain parts and by numerous exclusions and preconditions.
Spot the scam:
- Someone trying to sell you an extended warranty is using high-pressure sales tactics to create a false sense of urgency using language like: “Warranty Expiration Notice,” or “This is your FINAL warranty notice.”
- You get a “Warranty Expiration Notice” in the mail that is disguised to look like it is from your car manufacturer, a dealer, or the state motor vehicle department.
- You are on the Do-Not-Call List and you get a call from someone claiming to be selling extended warranties so you can avoid an interruption of coverage.
Take These Steps to Protect Yourself from Robocalls
Michigan's Robocall Crackdown Team
As the Department continues to crack down on robocalls, consumers should take these steps to protect themselves:
- Hang up and call the company directly using a number listed on the company's website.
- Never give personal information to someone you do not know.
- Ignore calls for immediate action; scammers try to use a sense of urgency to get you to act before you can think about what is happening.
- Beware of requests to pay via wire transfer, prepaid debit card, gift card, or any type of payment app.