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How will I be contacted by the CRA?

How will I be contacted by the CRA?

The applicant can expect communication to come from the Cannabis Regulatory Agency (CRA) through the following methods:

  • Accela Citizen Access (ACA), which is the citizen user portal. The email communication will direct the applicant to view their dashboard on ACA for more information.
  • A response to an email from Outlook
  • Telephone
  • Mail