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Operations Support Section

Cannabis Regulatory Agency

Operations Support Section

The Operations Support Section monitors compliance of licensees within the cannabis industry through the statewide monitoring system, made possible by the Marihuana Tracking Act. Resources are available on best practices for marijuana businesses to ensure compliance with the acts and rules.

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Metrc Access

Metrc is Michigan’s statewide seed-to-sale marijuana tracking system that uses serialized tags attached to every plant — and labels attached to wholesale packages — to track marijuana inventory. Each tag is attached to a plant to facilitate tracking through different stages of growth, as well as the drying and curing processes, and eventual retail sale.

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METRC Supplemental Guide

This is a supplemental resource provided by the METRC Support Team meant to provide guidance on the statewide monitoring system. This manual includes updates to the METRC software.
METRC MI Revision 23.3

Compliance Best Practices Document for Marijuana Businesses

This document provides information on best practices for compliance while operating a licensed marijuana business according to the laws and rules. This document is updated as needed to add additional information.
Compliance Best Practices

Report Loss or Theft

This form is for those licensed under the Medical Marihuana Facilities Licensing Act (MMFLA) and/or the Michigan Regulation and Taxation of Marihuana Act (MRTMA). Submit the completed form at michigan.gov/craonline

Adverse Reaction Reporting Form

This form is for consumers who would like to report an adverse reaction. Submit the completed form to CRA-Compliance@michigan.gov.
Adverse Reaction Reporting Form

Closing a Licensed Marijuana Business

This webpage is to provide licensees with further instruction on how to properly close a licensed marihuana business with the Cannabis Regulatory Agency (CRA).
METRC Steps to Close a Business

Bulletins

Frequently Asked Questions

Laws, Rules & Other Resources

Disciplinary Actions

Other Resources

Other Resources:

Contact the Operations Support Team

Email: CRA-Compliance@Michigan.gov

Telephone: 517-284-8599