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Grievances, Complaints & Appeals

The Office of the General Counsel includes offices that review administrative appeals involving state classified civil service employment.

The Civil Service Hearings Office (CSHO) conducts hearings in grievance appeals filed by non-exclusively represented employees (NEREs) after exhausting the grievance process with their employing agency. The CSHO also conducts hearings for unfair labor practice charges, other labor-relations appeals, and other limited circumstances authorized in the civil service rules and regulations. 

The Office of Technical Complaints (OTC) conducts administrative reviews of various administrative decisions by commission staff and appointment processes. These include determinations regarding classification, qualification, disbursement approvals, military benefits, and appointments.

The Employment Relations Board (ERB) considers appeals from CSHO and OTC decisions and makes recommendations to the commission. It also makes recommendations on bargaining impasses for exclusively represented employees and for the annual pay-setting process for NEREs.

The MiLogin DSTARS Enterprise Database is a searchable database containing the full text of selected decision of the Michigan Civil Service Commission, Employment Relations Board, and technical review and hearing officers.