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MSPC’s energy assistance fair heads to Grand Rapids Nov. 10

Media contact: Matt Helms 517-284-8300
Customer Assistance: 800-292-9555

The Michigan Public Service Commission’s ongoing series of energy assistance fairs and customer listening sessions heads next to Grand Rapids, where the MPSC and other agencies will provide help to Michigan utility customers and hear their thoughts and concerns on energy matters.

The event will be 4-7 p.m. on Thursday, Nov. 10, at the West Michigan Works! Office at 215 Straight Avenue NW in Grand Rapids. The fair will provide information about assistance for utility customers and give them an opportunity to provide input on issues of energy affordability, accessibility, and the availability of energy assistance programs.

MPSC Staff and representatives from other local and state agencies — including Consumers Energy, DTE Energy and TrueNorth Community Services — will be on hand. Utility customers can learn about available energy assistance programs, payment plans and more, connect with local organizations providing energy assistance, and sign up for financial assistance on-site.

In addition, the public may learn about the MPSC’s role in utility access and affordability, share thoughts about what energy affordability means, and how the MPSC can best engage with communities in west Michigan. A drawing for an energy efficiency kit will be extended to those who attend the listening sessions. Participants in the listening sessions are encouraged to save time and preregister at

The listening sessions are part of the Commission’s Energy Affordability and Accessibility Collaborative (EAAC). The EAAC was launched in response to the COVID-19 pandemic, with the Commission directing MPSC staff to convene the EAAC as a means to seek “broad and diverse input from residents, non-profits, utilities, and state agencies to address the affordability of energy, access to low-income energy assistance, customer protections and low-income energy waste reduction services.”

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