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Public Engagement

MPSC staff at table

Public Engagement

The Michigan Public Service Commission (MPSC) seeks to engage with Michigan residents and provide information regarding its work through its outreach, education, and engagement efforts.  The Commission hopes that this work will expand opportunities for informed, meaningful participation by members of the public in Commission activities and its decision-making processes.

We encourage you to use the webpage to:

  • Learn more about our outreach and engagement goals and initiatives, including the MPSC’s Community Partner Network and the Commission’s Public Participation Framework.
  • Connect with our team of community liaisons.
  • Find information about open cases of significant public interest.
  • Request attendance of an MPSC representative at your event or speaking engagement.
  • Access information on consumer resources.

MPSC Outreach and Engagement

  • The Commission’s outreach and engagement strategies are rooted in three foundational principles:

    1. Building and maintaining trust
    2. Ensuring transparency
    3. Increasing Commission visibility and access

    Community members are more likely to trust organizations with which they are familiar, and this earned trust requires both visibility and access to the organization, materials that are relevant and timely, and that community members understand the processes by which decisions are made. For this reason, the Commission seeks to participate in local outreach actives, including participation in local resource fairs or other similar events, and is seeking to actively build relationships with organizations that are trusted by their community members to help connect the Commission with those communities.  Key to this work are the Commission’s Community Liaisons and the Commission’s Community Partner Network.

  • Map of michigan with listed counties for community liaisons

    MPSC Community Liaisons

    The MPSC’s Community Liaisons seek to connect the Commission with local communities.  They work with Community Based Organizations and Community Members in their respective regions to bring the Commission closer to communities through participation in local outreach events and opportunities. Community Liaisons also work to build the Commission’s Community Partner Network.

    To connect with your Community Liaison, email LARA-MPSC-external-affairs@michigan.gov.

  • MPSC Community Partner Network logo

    The MPSC's Community Partner Network

    The MPSC’s Community Partner Network (CPN) exists to build relationships between the MPSC and communities throughout Michigan. This will be achieved through meaningful collaboration between community organizations and MPSC Community Liaisons, jointly identifying opportunities for impactful engagement, and working together to build understanding of the Commission’s role and how it can help address the needs of the community.

    The MPSC Community Partners help the Commission reach their communities to provide information about:

    • The role of the MPSC and what it does to serve Michigan residents.
    • Michigan’s energy assistance, consumer protections, and energy efficiency programs.
    • Home energy tips and ways to save on utility costs.
    • Safety issues regarding a customer's utility service.

    In return, we offer Community Partners access to a variety of MPSC resources, including:

    • Event assistance.
    • Monthly Community Partner updates.
    • Regular networking opportunities.
    • Regular opportunities to hear from MPSC Commissioners and Staff.
    • Dedicated resource support.

    If you are interested in learning more about becoming an MPSC Community Partner, e-mail LARA-MPSC-external-affairs@michigan.gov.  

  • MPSC staff speaks at the 2024 sustainability series in Ann Arbor

    Event, Speaker, and Meeting Request forms

    If you would like to have the Commission represented at your community or resource event, to have one of our knowledgeable staff members speak to your organization, or to request a meeting with a Commissioner or Commission representative, we’d love to hear from you! Simply complete the appropriate form provided below and submit it to us at LARA-MPSC-external-affairs@michigan.gov. We will review your request and your Community Liaison will get back with you. Please allow a minimum of 2 weeks for a response.

    Event Request Forms:

    Speaker Request Form:

    Meeting Request Form: (Coming Soon)

Resources

Explore our variety of resources including our Consumer Tips that offer information on utility safety and cost savings or our Get Help page for available assistance options and subscribe to our monthly newsletter for MPSC updates and additional resources that can be shared with your community.

  • Helpful Tips

    Consumer Tips

    Browse our collection of consumer tips covering electric, natural gas and telecommunications issues to enhance your knowledge and understanding about important topics that matter most to you and your community.
    Be Informed

  • webpage and magnifying glass icon

    Get Help Webpage

    Check out our “Get Help” webpage for comprehensive energy assistance and support. Whether you are seeking help with your telephone, broadband, or home energy bills, we’ve got you covered. Visit now to access valuable resource and assistance information. 
    Get Help