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The Michigan Public Service Commission's statutory responsibilities related to telecommunications services require that some form of regulatory support be available to companies providing telecommunications services and customers using those services. The MPSC's role is to advocate policies that permit and encourage market competition to govern process and services in markets where competition exists. The MPSC is also responsible for promoting video and cable service competition in the state as set forth in Public Act 480 of 2006.
Concerned About Your Home Energy, Telephone, or Broadband Bills?
Learn what utilities and telecommunications providers are doing to assist customers.
Inquiries & Complaints
Submit an online inquiry or informal complaint to MPSC Staff regarding utility issues.
See MPSC tip sheets and issue briefs to learn more about important utility topics.
Find a Telecommunications or Cable Provider
Michigan Relay Service
The Michigan Relay Service allows hearing persons and deaf, hard of hearing, or speech-impaired persons to communicate by telephone.
Customers have choices in their local and long distance service providers.
Low-income consumers may be eligible for discounted phone and internet service through the Michigan and Federal Lifeline programs.