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Telecommunications

The Michigan Public Service Commission's statutory responsibilities related to telecommunications services require that some form of regulatory support be available to companies providing telecommunications services and customers using those services. The MPSC's role is to advocate policies that permit and encourage market competition to govern process and services in markets where competition exists. The MPSC is also responsible for promoting video and cable service competition in the state as set forth in Public Act 480 of 2006.

COVID-19 Assistance

Concerned About Your Gas, Electric, Telecommunications Or Broadband Service Because Of COVID-19?

Learn what utilities and telecommunications providers are doing to assist customers.

 

Inquiries & Complaints

Submit an online inquiry or informal complaint to MPSC Staff regarding utility issues.

File a Complaint

Be Informed

See MPSC tip sheets and issue briefs to learn more about important utility topics.

View Consumer Tips

Video/Cable Services

Find information for Video/Cable customers in Michigan.

Video/Cable Information

Broadband Information

Is broadband service in your area and from which providers?

Find Broadband

Michigan Relay Service

The Michigan Relay Service allows hearing persons and deaf, hard of hearing, or speech-impaired persons to communicate by telephone.

More Information on Michigan Relay

Customer Choice

Customers have choices in their local and long distance service providers.

Learn More About Customer Choice

Lifeline Services

Low-income consumers may be eligible for discounted phone and internet service through the Michigan and Federal Lifeline programs.

Information on the Lifeline Programs

Do Not Call

Learn about Michigan's Do Not Call list, how to register, and how to file a complaint.

Learn More