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Consumer Information

Inquiries & Complaints

Submit an online inquiry or informal complaint to MPSC Staff regarding utility issues.

File a Complaint

Concerned about your gas, electric, telecommunications or broadband service?

Learn what utilities and telecommunications providers are doing to assist customers.

Bill Payment Assistance

Safety & Emergency Preparedness

The MPSC is responsible for safety and emergency preparedness as it relates to Michigan’s energy supply and partners with a number of agencies to respond to all energy-related emergencies.

Lightning Strike over City

Utility Program Portal

The Commission’s Utility Program Portal provides an easy, “one stop shop” for customers to access information on many of the programs offered by the utilities for both residential and business customers. 

Utility Program Portal

Be Informed

See MPSC tip sheets and issue briefs to learn more about important utility topics.

View Consumer Tips

Michigan Energy Assistance Program

Assistance is available for eligible consumers to help pay their utility bills.

Learn More

Business Consumers

Find resources for your business including billing & price information, service information, utility deposits and more.

Information for Business Customers