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I am a customer who needs help with my utility, telephone, or broadband bills

We all need a little help sometimes.  Last year, hundreds of thousands of Michiganders received help with their telephone, broadband, or home energy bills or received shut off protection for their utility service. If you need help, you are not alone. Read on to learn about available help, shut off protections, and how to apply. If you have questions, call us and one of our dedicated staff members will help put you on the right path to getting the help you need.


Learn about help that is available to me

Frustrated man staring at computer while doing bills

I am from an organization that serves low-income clients and am looking for information on available assistance programs or sample outreach material. 

An arm clasping another arm, helping to lift them up
Reaching out to customers to let them know about available assistance and how they can get help is critical but can be resource intensive.  If you’re part of an organization that wants to help reach your local community with information about where they can find help to meet their home energy, telephone, or broadband needs, you’ve come to the right place! If you need materials to help reach your local community, or want to learn more about available resources, check out the link below.


Learn about assistance programs or outreach materials