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Frequently Asked Questions

  • If you wish to be licensed as a child care center, group child care home or family child care home, call the Child Care Licensing Bureau (CCLD) toll free at 1-866-685-0006 or visit:



  • If you are currently a licensed provider and wish to accept a CDC subsidy-eligible child(ren) into your program, you and the parent will need to complete the DHS-4025, Provider Verification form, selecting you as their provider. The parent will submit the form to MDHHS. All staff that have contact with children will also have to complete a comprehensive background check.

    For reimbursement, please go to the Provider Resources section and review the I-Billing instructions and Billing help information.

  • You must meet eligibility requirements to become a license exempt provider in order to receive assistance payments for a child that you care for. To begin, complete a CDC License Exempt Provider Application, which can also be found below or call 1-866-990-3227.


  • For more information about GSQ Orientation or the Quality Rating process, please call 877-614-7328 or visit Great Start to Quality and click "Providers and Educators".  For Orientation, select "Learn about Orientation". For the Quality Rating Process, select "Learn about Participating".

  • The fingerprint background check costs $66.25. The provider or applicant is responsible for this cost. The fingerprint background check is not required for license exempt - related providers.


  • To be paid, you must submit billing information to the Department using I-Billing (Internet Billing). You will need to know:

    • Your provider ID number.
    • Your personal identification number (PIN).
    • The pay period number (see Payment Schedule).
    • The number of hours the child(ren) were in care while the parent attended his or her authorized activity (using your time and attendance records).


  • Payments are based on the parent's eligibility and the child's attendance. Providers submit their billing to the Department every two weeks and are paid every two weeks. The estimated check mailing date and Electronic Funds Transfer (EFT) deposit dates are listed on the CDC Payment Schedule. Provider billing information submitted after the deadline, but within seven days of the deadline, will be paid the following week.


  • For additional details about the FBI fingerprint process, see the License Exempt Provider FBI Fingerprint Process.


  • If you are found ineligible to be a license exempt provider before your fingerprint and background check is complete, you will receive a letter from the Child Development and Care office explaining the reason for the denial. After reviewing the letter, if you have questions, you may contact 866-990-3227 for assistance.


  • If you are found ineligible to be a license exempt provider, you will be notified by the Child Care Background Check unit within the Department of Licensing and Regulatory Affairs (LARA).  The notice will include the reason for your ineligibility.  LARA will send you a form that tells you how to request a re-determination, in the event that this determination was made based upon inaccurate information or records. If you have questions about your fingerprint denial you may contact LARA for assistance at 844-765-2247.