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Customers enrolled in demand response programs may be called upon to shift electricity consumption away from times of peak usage when electricity costs more to produce. These customers benefit through a lower rate. Demand response can also be a useful tool to avoid emergency situations where customer usage is expected to exceed available generation supply.
Third party demand response aggregation is a topic that the Commission has addressed through several Orders since 2016, and it was the topic of a series of stakeholder meetings in 2019. The Commission has reopened U-20348 in October 2020 for the purpose of accepting comments and reviewing the current demand response aggregation ban on the remaining MPSC-jurisdictional utility customers.