Lifeline is both a state and federal program that provides discounts on telecommunications and broadband service to certain qualifying low income customers. All providers of residential basic local exchange service in Michigan are required by Section 316 of the Michigan Telecommunications Act to offer these voice discounts to qualified low income consumers.
Providers of Lifeline services must use the Michigan Lifeline Eligibility Database to verify customer eligibility for state specific discounts. They must also use the Lifeline National Verifier to determine eligibility for federal discounts. More information on these can be found at the corresponding links below.
Michigan telecommunications providers and consumers can verify eligibility for the state Lifeline Telephone Assistance Program through the Michigan Lifeline Eligibility Database (MLED).
The Lifeline National Eligibility Verifier is a centralized database for determining if customers are eligible for federal Lifeline discounts. It is administered by the Universal Service Administration Company (USAC).
Filing requirements for Eligible Telecommunications Carriers (ETC) participating in the Universal Service programs.
