The Michigan Public Service Commission’s statutory responsibilities related to telecommunications services require that some form of regulatory support be available to companies providing telecommunications services and customers using those services. The MPSC’s role is to advocate policies that permit and encourage market competition to govern process and services in markets where competition exists. The MPSC is also has responsibilities for promoting video and cable service competition in the state as set forth in Public Act 480 of 2006.
Learn what utilities and telecommunications providers are doing to assist customers.
Submit an online inquiry or informal complaint to MPSC Staff regarding utility issues.
See MPSC tip sheets and issue briefs to learn more about important utility topics.
Find information for Video/Cable customers in Michigan.
Is broadband service in your area and from which providers?
The Michigan Relay Service allows hearing persons and deaf, hard of hearing, or speech-impaired persons to communicate by telephone.
Customers have choices in their local and long distance service providers.
Low-income consumers may be eligible for discounted phone and internet service through the Michigan and Federal Lifeline programs.
Learn about Michigan's Do Not Call list, how to register, and how to file a complaint.
Find additional resources for telecommunications customers.