Telecommunications
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Telecommunications
- Telecommunications
The Michigan Public Service Commission’s statutory responsibilities related to telecommunications services require that some form of regulatory support be available to companies providing telecommunications services and customers using those services. The MPSC’s role is to advocate policies that permit and encourage market competition to govern process and services in markets where competition exists. The MPSC is also has responsibilities for promoting video and cable service competition in the state as set forth in Public Act 480 of 2006.
Complaints, Consumer Tips, and Services
Concerned about your gas, electric, telecommunications or broadband service because of COVID-19?
- Concerned about your gas, electric, telecommunications or broadband service because of COVID-19?
Learn what utilities and telecommunications providers are doing to assist customers.
Inquiries And Complaints
- Inquiries & Complaints
Submit an online inquiry or informal complaint to MPSC Staff regarding utility issues.
Be Informed
- Be Informed
See MPSC tip sheets and issue briefs to learn more about important utility topics.
Video/Cable Services
- Video/Cable Services
Find information for Video/Cable customers in Michigan.
Broadband Information
- Broadband Information
Is broadband service in your area and from which providers?
Find a Telecommunications or Video Provider
Find a Telecommunications or Cable Provider
- Decorative Telecommunications Antenna Image for Find a Telecommunications or Video Provider Web Panel
Panel Services
Michigan Relay Service
- Michigan Relay Service
The Michigan Relay Service allows hearing persons and deaf, hard of hearing, or speech-impaired persons to communicate by telephone.
Customer Choice
- Customer Choice in Telecommunications
Customers have choices in their local and long distance service providers.
Lifeline Services
- Lifeline Services
Low-income consumers may be eligible for discounted phone and internet service through the Michigan and Federal Lifeline programs.
Do Not Call
- Do Not Call
Learn about Michigan's Do Not Call list, how to register, and how to file a complaint.
Panel Resources
- Decorative Image of a Telephone
- Consumer Resources
Find additional resources for telecommunications customers.
- Rural Call Completion Problems
- Numbering and 911
- FCC Guide to Understanding Your Phone Bill
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