Telecommunications

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Telecommunications

  • Telecommunications

    The Michigan Public Service Commission’s statutory responsibilities related to telecommunications services require that some form of regulatory support be available to companies providing telecommunications services and customers using those services. The MPSC’s role is to advocate policies that permit and encourage market competition to govern process and services in markets where competition exists. The MPSC is also has responsibilities for promoting video and cable service competition in the state as set forth in Public Act 480 of 2006.

Complaints, Consumer Tips, and Services

Concerned about your gas, electric, telecommunications or broadband service because of COVID-19?

Inquiries And Complaints

Be Informed

  • Be Informed

    See MPSC tip sheets and issue briefs to learn more about important utility topics.

    View Consumer Tips

Video/Cable Services

  • Video/Cable Services

    Find information for Video/Cable customers in Michigan.

Video/Cable Information

Broadband Information

  • Broadband Information

    Is broadband service in your area and from which providers?

Find Broadband

Panel Services

Michigan Relay Service

  • Michigan Relay Service

    The Michigan Relay Service allows hearing persons and deaf, hard of hearing, or speech-impared persons to communicate by telephone.

More Information on Michigan Relay

Customer Choice

Learn More About Customer Choice

Lifeline Services

  • Lifeline Services

    Low-income consumers may be eligible for discounted phone and internet service through the Michigan and Federal Lifeline programs.

Information on the Lifeline Programs

Do Not Call

  • Do Not Call

    Learn about Michigan's Do Not Call list, how to register, and how to file a complaint.

Learn More

Panel Resources

  • Decorative Image of a Telephone