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MPSC unveils web page to make it easier for customers to learn about programs and offerings from regulated utilities
November 02, 2022
Media contact: Matt Helms 517-284-8300
Customer Assistance: 800-292-9555
The Michigan Public Service Commission today unveiled a new web page designed to provide a central place online for utility customers to find information about programs and other offerings from electricity and natural gas suppliers regulated by the MPSC.
The MPSC’s Utility Program Portal is designed to make information that can help customers better control their energy use, save money on their monthly utility bills, and find financial assistance.
By clicking on links to regulated energy providers at the page — seven electric utilities and nine natural gas companies — customers can find information and links to information about a range of programs each utility offers. These can include energy assistance; payment programs; rebates on efficient appliances and home upgrades; voluntary green pricing; rooftop solar; electric vehicles; energy savings and energy waste reduction; renewable energy, and other resources available to help customers save money and use energy more efficiently.
“Our Staff has gathered all of this information into a one-stop shop for savings and energy efficiency for both residential and business customers,” Commissioner Tremaine Phillips said. “Whether you’re looking to reduce your monthly bills, better manage your energy use or explore ways to support the expansion of renewable energy, the latest info from all of the rate-regulated energy providers statewide is now available with easy navigation and a few clicks on links.”
The page also includes programs and customer education on a variety of energy matters, including energy assistance, renewable energy, electric vehicles and ways to reduce energy waste, as well as financing for energy efficiency and other energy improvements at home or business properties.
The Utility Program Portal is the outcome of one of the recommendations in the MPSC’s MI Power Grid effort, a multiyear initiative under way since 2019 to maximize the benefits of the transition to clean, distributed energy resources for Michigan residents and businesses. The MI Power Grid Customer Education and Participation workgroup’s report in March 2022 recommended combining utility program information into centralized, easy to use web page, fitting in with the MPSC’s longer-term strategic goals of making such information more accessible to the public.
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