Michigan's natural gas system has over 50,000 miles of distribution pipelines and over 3 million service lines. Natural gas is used as the primary heating fuel in more than 75% of Michigan households. The MPSC has the jurisdiction to regulate the retail natural gas rates and conditions for service, including metering and billing, to residential, commercial and industrial customers for seven natural gas utilities.
The Code of Conduct is a set of rules that apply to all utilities, alternative electric suppliers, and cooperatives to prevent cross-subsidization, preferential treatment and information sharing between a utility’s regulated electric, steam, or natural gas services and unregulated programs and services.
Energy Waste Reduction programs are offered to customers by electric and natural gas utilities to help customers reduce their energy use. These utilities have legislated energy efficiency targets to meet and are required to file plans and annual reports with the MPSC that detail programs, expenditures, and achievements.