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Insurance Carrier Options

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Michigan Office of Retirement Services

Insurance Carrier Options

When you retire, you, your spouse, and your eligible dependents can enroll in the plan's group insurance offerings. You can enroll in the Master Healthcare Plan or one of several HMOs.

PPO vs. HMO graphic

For provider information and details about coverage, refer to the Insurance Options Summary (R0379C) form. You can also download brochures from the insurance carrier links in the table below. 

Check out the Insurance Information (R0058C) document for information on enrollment, coverage, and eligibility for retirees. 

Who to contact and when:

Contact your insurance carrier for:

  • Billings and claims for services.
  • Cards.
  • Claims.
  • Copays.
  • Deductibles.
  • Covered procedures.
  • Benefits.
  • Services.
  • In network vs. out of network.
  • Yearly plan changes.

Contact Michigan Office of Retirement Services ORS) for:

  • Enrollment questions.
  • Eligibility questions.
  • Monthly premium payments.

Insurance carriers

The insurance carrier answers any questions about insurance claims or if you want to know if a particular service is covered. If you have enrollment questions or problems, contact ORS. If you apply at least three months before your insurance effective date, your cards will usually arrive by your retirement effective date. If you need health services before your cards arrive, contact the insurance carrier directly to get your policy number or to verify coverage. 

Your medical records are private

The Health Insurance Portability and Accountability Act (HIPAA) and related rules require group health plans to protect the privacy of its members' health information. If you're concerned that your privacy rights have been compromised, or you need further information, please contact ORS.

Non-Medicare

Blue Cross Blue Shield of Michigan (Blue Cross)

BCBSM.com/MPSERS
800-422-9146

Optum Rx

OptumRx.com/Enroll/MPSER
866-288-5209

TruHearing

TruHearing.com
855-205-6305

Priority Health

PriorityHealth.com/MPSERS
844-403-0847

Health Alliance Plan (HAP)

Effective Jan. 1, 2025
HAP.org/MPSERS
800-422-4641

Dental

Delta Dental

DeltaDentalMi.com/MPSERS
800-345-8756

Medicare

Blue Cross Blue Shield of Michigan (Blue Cross)

BCBSM.com/MPSERS
800-422-9146

Optum Rx

OptumRx.com/Enroll/MPSER
855-577-6517

TruHearing

TruHearing.com
855-205-6305

Priority Health

PriorityHealth.com/MPSERS
844-403-0847

Health Alliance Plan (HAP)

Effective Jan. 1, 2025
HAP.org/MPSERS
800-801-1770

Vision

EyeMed

EyeMed.com/MPSERS
866-248-2028