Contact from the government gets your attention. Criminals use real government references and the threat of government action to trick you into taking action that will help them steal from you. The initial contact could come in any form—letter, phone call, email, or text message. No matter the form, the goal is the same: to get your personal or business information and steal your money.
If you get a text or email from someone claiming to be from a government agency with an attachment or link asking you to open it or click on it, do not do it until you verify it is authentic. The attachment or link might contain malware. If you click to open the attached file (typically, a zip file) in a government imposter scam, you will open a virus or other malware and infect your computer or mobile device and allow criminals to steal your personal information, monitor your online activity, and commit fraud.
Scammers know that the threat of government action will cause many recipients to open the attachment out of curiosity or concern. Always be very cautious of any unsolicited email or text.
The most frequently reported scam involves criminals who call and claim to be from the IRS and tell consumers they owe taxes. Often the callers leave messages with a phone number to call back that never works or only works for a short period of time, making it hard for law enforcement to track them.
You can tell it is a scam because the caller will tell you that the matter is urgent, and if you want to avoid additional penalties or jail, you must pay immediately using a suspicious payment form like a pre-paid debit card, a wire transfer, an iTunes card or other method that is difficult for law enforcement to trace. The caller ID might show it’s the IRS and the caller might even provide a real IRS agent’s name and badge number. In reality, the caller ID is faked, and the caller is a criminal intent on stealing your money.
If you owe the IRS money, the IRS will first contact you by mail and there will be no restrictions on how to pay. And the IRS does not accept iTunes cards as a form of payment.
KNOW THIS: The IRS does not call, text or email you and demand immediate payment. Anybody contacting you claiming to be from the IRS and asking you for personal or financial information is a crook.
Another common government imposter scam is when someone contacts you telling you that you have won a federally supervised lottery or sweepstakes. The criminals claim to be from the National Consumer Protection Agency, the non-existent National Sweepstakes Bureau, the Federal Trade Commission — or even the Michigan Attorney General’s Consumer Protection Unit.
When making contact, the scammer might tell you that you have to pay taxes or service fees before you can collect your prize, or they will insist that you must wire money immediately. This is a scam! In reality, no government agency is involved, and there are no winnings.
Another government imposter scam involves a communication threatening to collect a debt. You may get a call or an official-looking letter claiming to be from a debt collector acting on behalf of a law firm or government agency. The scammer will threaten to arrest you or take you to court on the debt and may even have your address and Social Security number.
Always ask for written verification of the debt. Never pay a debt by wiring money or using a pre-paid debit card. Even if you owe a debt, you still have rights under the Fair Debt Collection Practices Act. For more information on debt collection, debt collection scams, and your rights, read the Attorney General’s Consumer Alert on Debt Collection & Debt Collection Scams.
Criminals also contact consumers and tell them that they have been selected to receive a government grant. To receive the grant money, the scammer explains a “processing fee” must be paid and asks individuals for bank account information. Grants are not benefits or entitlements. A federal grant is a way the federal government funds your ideas and projects to provide public services and stimulate the economy. Note the following:
If you receive suspicious contact from someone claiming to be from the federal government, you can file a complaint with the FTC or call 877-382-4357. When reporting, include the purported agency, what the imposter asks you to do, the phone number, and any other information you can provide. The FTC enters internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
If you receive suspicious contact from someone claiming to be from state or local government, report the contact to the actual agency using contact information you know is accurate. The official State of Michigan website provides reliable contact information for State government.
If you have a general consumer complaint, you may file a complaint with the Attorney General’s Consumer Protection Unit:Consumer Protection Unit