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Manage accounts and contacts

Reporting Instruction Manual
Manage accounts and contacts

Creating a MiLogin account

You need a MiLogin for Business account to use the Michigan Office of Retirement Services (ORS) Employer Reporting website. This is a work account, not a personal account.

  1. Go to the Employer Reporting website and select Open Account.
  2. Select Create an Account on the MiLogin for Business page.  
  3. Enter your work email and pass the security check.
  4. Enter the security code sent to your email.
  5. Provide your profile info and agree to the terms.
  6. Enter your work number or mobile phone number. Next, enter the passcode to verify it.
  7. Create a user ID and a password.
  8. Select Find Services once you log in.
  9. Search for ORS Employer Reporting Website and add it to your services.

Creating a web user account

You must create your web user account after you set up MiLogin:

  1. Select Open a Payroll Specialist Account on the Employer Reporting website.
  2. Complete the form with your user ID and work email address.
  3. Enter your reporting unit number.
  4. Save the account and ask your web administrator to activate it.

Special accounts

ORS must create accounts for web administrators and payment processors. These roles require a paper form signed by a superintendent. Fax this form to ORS at 517-284-4416.

Updating account info

Web users can change their own email address or add a reporting unit number. Select Update My Profile on the homepage to make these changes. Your profile email address must match the email address used for MiLogin. The system will lock you out if these email addresses don't match.

Forgotten user ID or password

Select the lookup link on the MiLogin for Business login page if you forget your user ID. Enter your email address to get your user ID. Select Forgot your password? if you forget your password. Use the security passcode to reset it.

Web users and contacts

A web user is anyone at a reporting unit who logs into the Employer Reporting website. These users log in to complete reporting tasks.

Some workers at a reporting unit are listed only as contacts. Contacts can’t log in to the Employer Reporting website or make online payments. However, The Michigan Office of Retirement Services (ORS) may contact them if there are reporting issues.

Account types and roles

Web Administrator

Every reporting unit must have one web administrator. This person manages contact info and user accounts for their reporting unit. They also control who can see reporting unit data. They can't create their own account or payment processor accounts.

This user can:

  • Perform all reporting functions.
  • Activate or inactivate user accounts.
  • Update account details.
  • Manage business contact info.

This user can't perform any payment functions.

Employer Reporting 1 – 5

This user can:

  • Perform all reporting functions.
  • Manage their own account profile.

This user can’t perform any payment functions.

Member Inquiry 1 and 2

This user can:

  • View the Member Benefit Plans screen to check a worker’s plan and their contribution rates.
  • Manage their own account profile.

This user can't perform other reporting or payment functions.

Payment Processor 1 – 3

This user can:

  • Perform all payment functions.
  • Send payments to ORS.
  • Manage their own account profile.

This user can't perform any reporting functions.

Web user certification

As a web user, you must report the correct pay and hours for your workers every pay period. When you log in, you must certify your work. Certifying means you officially state the work is correct.

Your agreement

When you certify, you agree to two things:

Verifying accuracy

Check your work before you send a report. Compare your current report totals to your previous report totals. This step helps ensure that your data is accurate.

Understanding contacts

Contacts are staff at your reporting unit who don't have access to the Employer Reporting website or online payments. The web administrator and the Michigan Office of Retirement Services (ORS) add these people to the system. ORS may reach out to contacts for different needs. Your reporting unit decides which staff to add and what their role should be.

Contact types

Each reporting unit must have a superintendent. You can list several types of contacts:

  • Main.
  • Superintendent.
  • Administrator 2 and 3.
  • Business Official.
  • HR Director.
  • Human Resources.
  • Technical 1 and 2.
  • Escalation 1 and 2.
  • Other 1, 2, and 3.

An escalation contact is someone who oversees the reporting or payment process. If possible, this person shouldn't have web reporting or payment access.

Superintendent

Each September, ORS sends a Reporting Authorization Certification (R0688C) form to the superintendent. By signing this form, the superintendent certifies that the reports sent to ORS follow all laws and policies.

The superintendent manages these duties:

  • Ensures staff report accurate data to ORS.
  • Ensures staff pay all retirement contributions on time.
  • Ensures the reporting unit sends all required reports.
  • Checks that all web users have the correct level of access.
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