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Robocalls
Michigan's Crackdown on Robocalls
Scammers who see nothing more than dollar signs at the other end of the phone line beware. Michigan Attorney General Dana Nessel and Michigan residents have had enough. AG Nessel is leading several efforts to protect Michigan residents from the billion plus robocalls made to them every year.
Breaking News
Michigan residents have been on the receiving end of more than 1 billion robocalls annually since 2018.
Together with a team of state and federal partners, Michigan Attorney General Dana Nessel has developed a plan to crack down on the number of illegal robocalls targeting the state's residents.
- AG Nessel Shuts Down Texas-Based Robocallers
- AG Nessel Asks FCC to Put in Place Anti-Robotext Protections
- AG Nessel Calls on the FTC to Increase Obligations on Telemarketers
- AG Nessel Announces the Formation of a Nationwide Anti-Robocall Litigation Task Force
- AG Nessel to Host Second Robocall Summit in Partnership with Ohio AG and NAAG
- AG Nessel, AG Yost to Host Second Robocall Summit with NAAG
- AG Nessel Joins YouMail Partnership to Combat Robocallers
- AG Nessel Partners with FCC Enforcement Staff on Robocall Investigations
- AG Nessel Takes Action Regarding 'AT&T DirecTV' Scam Calls
- Attorney General Nessel Works to Stop International Scam Calls
- AG Nessel Joins Efforts to Stop Robocallers from Misusing Legitimate Phone Numbers
Under Michigan law, a robocall is simply a telephone call with a recorded message, in whole or in part.
Illegal Robocalls
You receive a robocall:
- You are on the National Do Not Call registry;
- The caller does not provide their full name, who they are calling for, or a phone number that if called will be answered by a live operator; or
- The number on the Caller ID is fake, misleading or inaccurate.
Marketing goods or services to potential customers over the telephone is called telemarketing.
When you pick up the phone and hear a recorded message instead of a live person, that’s a robocall. Increasingly, telemarketing is being done with intrusive robocalls.
Legal Robocalls
You receive a robocall from a person or business:
- Whom you have given prior permission to contact you;
- Whom you are already a customer;
- Who requests a face-to-face meeting to sell you something;
- That is requesting money for a charitable organization;
- That is requesting money for public safety organizations (e.g., police and firefighter union); or
- That is a political party, politician, or political action committee (PAC).
Robocall scams
Don't Fall For Robocall Scams
Robocall scams are a pervasive issue in Michigan and across the country.
Don’t become a victim. Protect yourself by listening to actual illegal robocalls and reviewing the scam list.