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Robocalls

Robocalls

Michigan's Crackdown on Robocalls

Scammers who see nothing more than dollar signs at the other end of the phone line beware. Michigan Attorney General Dana Nessel and Michigan residents have had enough. AG Nessel is leading several efforts to protect Michigan residents from the billion plus robocalls made to them every year.

Robocall Initiatives

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Phone call from unknown number late at night. Scam, fraud or phishing with smartphone concept.

Under Michigan law, a robocall is simply a telephone call with a recorded message, in whole or in part.

Illegal Robocalls

You receive a robocall: 

  • You are on the National Do Not Call registry; 
  • The caller does not provide their full name, who they are calling for, or a phone number that if called will be answered by a live operator; or
  • The number on the Caller ID is fake, misleading or inaccurate.

Marketing goods or services to potential customers over the telephone is called telemarketing.

When you pick up the phone and hear a recorded message instead of a live person, that’s a robocall. Increasingly, telemarketing is being done with intrusive robocalls.

Person holding cell phone that reads "suspected spam call" with a computer keyboard in the background

Legal Robocalls

You receive a robocall from a person or business:

  • Whom you have given prior permission to contact you;
  • Whom you are already a customer;
  • Who requests a face-to-face meeting to sell you something;
  • That is requesting money for a charitable organization;
  • That is requesting money for public safety organizations (e.g., police and firefighter union); or
  • That is a political party, politician, or political action committee (PAC).

Robocall scams

Robocall Crackdown team logo

Don't Fall For Robocall Scams

Robocall scams are a pervasive issue in Michigan and across the country.

Don’t become a victim. Protect yourself by listening to actual illegal robocalls and reviewing the scam list.

Report Illegal Robocalls

Common Robocall Scams - Listen and Learn

Protect Yourself

Sign up for the Do Not Call Registry
Caller ID Spoofing
Landlines: Stop Illegal Robocalls
Mobile Phones: Stop Unwanted Calls
Robocalls: Stop Illegal Robocalls
Text Message Scams
Robocalls: What You Need to Know
Anatomy of a Robocall
Protect Yourself Video

Partners

AARP logo
AARP Michigan
Attorney General
Attorney General Dana Nessel
Better Business Bureau Logo
Better Business Bureau of Eastern and Western Michigan
Federal Communications Commission logo
Federal Communications Commission
FTC seal
Federal Trade Commission
MALPH logo
Michigan Association for Local Public Health
State Bar of Michigan logo
State Bar of Michigan Elder Law and Disability Rights Section
Telecommunications Association of Michigan
Telecommunications Association of Michigan

Resources

Resources