Skip to main content

12.05: Forgotten MILogin User ID and Password

12.05: Forgotten MILogin User ID and Password

If you lose or forget your MILogin user ID or password, use the links on the MILogin for Third Party login page to request help.

MILogin Forgot ID or Password

Forgotten User ID

If you click Forgot your User ID?, you will be prompted to enter your email address and answer a verification question. You will then receive an email with that information.

Forgot MILogin User ID

Forgotten password

Note: If you enter an incorrect password three times, you will be locked out for 30 minutes.

  1. If you are locked out and have waited 30 minutes, or you have forgotten your password, click Forgot your Password? from the MILogin login screen. You will be prompted to enter your user ID and answer a verification question.
  2. Forgot MILogin password

  3. Select a password recovery option from the next screen.

  4. MILogin Password Recovery options

  5. Follow the instructions on the next screen to verify your identity.
    1. If you chose email or Mobile (Text/SMS), enter the PIN you received and click NEXT.
    2. MILogin PW Verify Identity -PIN

    3. If you chose to answer your security questions, do so and click NEXT.
    4. MILogin PW Verify Identity -questions

  1. On the next screen, create a new password using the password guidelines. Reenter it to confirm and click SUBMIT.

  2. MILogin New PW

 

Last updated: 11/16/2021