The Attorney General provides Consumer Alerts to inform the public of unfair, misleading, or deceptive business practices, and to provide information and guidance on other issues of concern. Consumer Alerts are not legal advice, legal authority, or a binding legal opinion from the Department of Attorney General.
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As many Michiganders are facing challenges in applying for and obtaining unemployment benefits, some are turning to social media seeking help or answers to questions.
Attorney General Nessel wants Michiganders to be aware that offers to assist claimants with the benefit process may be scams, and that the answers provided to unemployment-related questions on social media may contain misinformation that encourages claimants to commit fraud.
Michigan residents currently facing challenges regarding unemployment benefits, should be mindful of the following when sharing their frustrations online:
Do not fall for scams. If a post is offering to help you with any portion of the benefit process for a fee, do not fall for it. There is no guarantee that the person behind the post actually can or intends to assist you, and you may never receive the services you pay for. In addition, if a user offers to assist you and requests your personal information, do not fall for it. This is likely an attempt to steal your personal information to commit identity theft and obtain the benefits that you are rightfully entitled to.
Answers may not be accurate. The information provided on social media has not been vetted and may not be accurate. While the answers may seem – at first glance – to provide quick fixes, you may ultimately be led down the wrong path. This could result in further delays in your receipt of benefits, the denial of benefits, and in the case of fraud, administrative or criminal penalties.
Remember: If it sounds too good to be true, it probably is.
To ensure you have accurate information and follow the proper channels, visit the Michigan Unemployment Insurance Agency’s (UIA) website. Claimants may also call the UIA Customer Service line at 866-500-0017 Monday through Friday from 8:00 a.m. to 6:00 p.m. and follow the prompts.
Filing online remains the fastest way. In an effort to meet the unprecedented demand, the Michigan UIA has created a schedule for individuals to apply for benefits based on their last names. The UIA encourages applying on the designated day of your last name. Schedule an appointment here.
Employees will need the following to file:
If you think you may be a victim of fraud or identity theft, do not hesitate to report it here.
For answers to frequently asked questions, visit the UIA online.