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8.03.03: How to cancel a payment

8.03.03: How to cancel a payment

If you want or need to cancel a payment, you must do so no later than 10:29 p.m. on the date used in the Payment Date field. You cannot assume that because a payment is still in Pending status, it can still be deleted due to the processing time it takes for the payment to reach our system and be processed. Note: Once the payment date has passed, the payment cannot be canceled.

To cancel a payment:

  1. Log in to the Employer Reporting website with your Payment Processor user ID and password. 
  2. On the Things to Do left navigation menu click Payments
  3. Under the Payment Information section click the Confirmation Number link for the payment to be canceled.
  4. From the Payment Details screen click the Cancel Payment button at the bottom of the screen.

  1. After clicking Cancel Payment, the Confirm Cancel Payment screen appears. Click Yes to confirm.

  1. The Cancel Payment Details screen will display and with a cancelation confirmation number and the payment is now canceled. (This cancelation number will also be displayed with the payment in the Payments home page in the Payment Information section.) 

Last updated: 04/16/2012