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Organized Retail Crime
Organized Retail Crime
Organized Retail Crime Unit
What is Organized Retail Crime?
Organized retail crime (ORC) is a serious problem. ORC happens when a large, organized group of criminals steal from businesses and sell the items illegally. This theft costs Michigan $1 billion and the U.S. $45 billion!
To tackle this issue, our specialized Organized Retail Crime unit was created in January 2023. We received money in last year’s budget to make this unit happen. We also work closely with the Michigan State Police Force Team.
Here you’ll find important information and updates about how our team is fighting ORC. Join us in our mission to combat ORC to protect the interests of businesses across Michigan.
What Else You Can Do
Beware of Scams
Stay up-to-date with the latest ORC scams:
- Cash-Cash: criminal goes to the checkout counter with a live person and uses a fake card that when triggered clears the transaction or opens the register. The goal is to fool the cash register operator into thinking the criminal paid for a transaction when they didn't.
- Check fraud: businesses are accepting fraudulent business or company checks.
- Fraudulent food-stamp cards: contain bogus encoded account information.
- Fraudulent loans: criminals are taking out bogus loans, most commonly on car loans.
- Rental equipment theft: criminals complete fraudulent rental applications for high-end devices and construction equipment. They never return the property and then resell it online to other people.
Install Cameras
Install surveillance cameras at eye level to capture what the person looks like.
Inspect Credit Card Points
- Loose or damaged parts
- Alignment issues between the card reader, chip reader, keypad and base
- Skimmers may placed at an odd angle or cover existing stickers or arrows that are on the original device
- Look inside the card to see if something appears to be inside
- Gas station owners should watch for broken or tampered with security tape on the pumps
Take Photos of New Hardware
When installing new, or updating equipment, take photos of the new hardware, so you can compare the two at inspection.
Report Unauthorized Installations
If you spot anything installed that was not authorized, report it to your local police ASAP and pause transactions through those devices.
Report ORC
- Contact local law enforcement.
- Call (517-285-5453) or email the Organized Retail Crime Unit at any time after the crime occurred.
The report does not have to be done immediately. The ORC Unit will take the report at any point in time.