Equipment Needed - You need a computer with an Internet connection. A standard web browser capable of using 128 bit encryption and Adobe Acrobat Reader version 4.0 or higher are also needed. You can get Adobe Acrobat Reader free by following this link: Get Adobe Acrobat Reader
Signing In - On this web page select "Login to I-Billing." Type in your provider ID number and your PIN.
If you are using a PIN for the first time, you will be prompted to change it. You must select a new, six-digit PIN and enter it on the Change PIN screen. You then must select three security questions and enter responses to each before completing the initial login. Please retain the security questions and answers to assist in the future if you forget your PIN. You may also change your PIN or Security Questions at any time by selecting either the "Change PIN" or "Change Security" buttons after selecting "Submit" to login.
The current and prior year pay periods are available in Internet billing. Pay periods can be submitted via the Internet as many times as necessary to submit corrections and complete back billing. To correct or back bill; select the pay period, select "Work on Billing Invoice", type in the revised or additional hours and then select Submit.
Payment History Inquiry - You can use this feature to view your last payment; or you can select a pay period and view all payments for care provided within that pay period. For details, see the Provider Billing Help.
Timing and Deadlines - Pay periods can be worked on the day they start. You can enter hours day by day throughout the two weeks and use the save buttons to retain the hours. Submit your hours after validating your entries are correct for each child.
If you still need help after reading these pages, you may call 1-866-990-3227 weekdays, except holidays, during the hours of 8:00 a.m. - 5:00 p.m.