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AG Nessel Warns Holiday Travelers of Toll, Ticket Scams Targeting Young Adults
July 02, 2026
LANSING – As Michigan families hit the road for the holiday weekend, Michigan Attorney General Dana Nessel is reissuing her consumer alert on fraudulent text messages. These scams, which falsely claim recipients have unpaid tolls or outstanding tickets, are increasingly conning young adults by exploiting a false sense of urgency.
Over the past year, the Department of Attorney General’s Consumer Protection Team has received hundreds of complaints of fraudulent texts. Common versions of a toll or ticket scam include fake court notices, impersonations of government agencies, or fraudulent messages from private toll companies.
“Growing up in the digital age, scammers find that fraudulent text messages are an incredibly effective way to trick young people out of their hard-earned money,” said Attorney General Nessel. “Many haven’t dealt with fraudsters before, so their first instinct may be to panic-respond to a message threatening to take their license, and out of embarrassment, they keep the experience to themselves. When in doubt, delete the text, check with the agency directly, and never let one of these messages rush you into handing over your personal information.”
Recently, scam messages have included an image claiming to be a “Notice of Civil Infraction Hearing.” The notice (PNG) falsely claims to be from a district court. The message falsely warns that recipients must appear in person for a hearing or admit responsibility and pay a penalty before the hearing date. The scam also includes a QR code that leads to a deceptive website.
Other variations of the scam texts claim to be from government agencies (PNG), such as the Michigan Department of Transportation or Secretary of State, or private companies (PNG) like SunPass or E-ZPass. These fraudulent messages may demand immediate payment for unpaid tolls or fines. They also include fake links made to appear official.
Government agencies will not text residents to demand money. They will mail them a notice and offer payment options. They will not ask for or take payment by prepaid gift card, wire transfer, cryptocurrency, or a payment app.
Consumers may have received a fake toll scam text if it:
- Is unsolicited.
- Is sent from an unusually long phone number (10 or more digits).
- Includes a link that is likely shortened or scrambled.
- Is written with a sense of urgency.
- Contains grammatical and spelling errors.
- Requests personal or financial information.
Consumers should not reply to these texts or click on links or attachments. Instead, they should use built-in spam-blocking tools on their mobile devices. Consumers can report smishing texts by forwarding them to SPAM (7726) and by sending the texts to the Federal Trade Commission.
To file a complaint with the Attorney General, or get additional information, contact:
Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll-free: 877-765-8388
Online complaint form
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