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Attorney General Nessel Urges Consumers to Do Their Homework Before Going Solar

LANSING – Michigan Attorney General Dana Nessel is issuing a new consumer alert to encourage consumers to complete their due diligence before signing a contract for solar panel installation. Solar panels can help lessen your environmental footprint by lowering the amount of energy you use from your utility’s electric grid. They can also reduce electricity costs. But there are other considerations that should be taken into account before making the decision to switch to solar.

“Solar energy companies need to be upfront about what their systems can deliver and what they will cost,” said Attorney General Nessel. “A promise of lower energy bills does not tell the whole story and claims about tax breaks and energy savings deserve a closer look. Michigan residents should be able to explore solar energy without being misled or stuck with costs they did not expect.”

Attorney General Nessel advises consumers to:

  • Check the company’s record. Check the company’s state license, too.
  • Not count on promised tax breaks. Tax credits and other benefits depend on individual circumstances.
  • Read the contract before signing. Some salespeople use tablets to prepare contracts and financing papers on the spot. Ask for copies and time to review them.
  • Talk to your utility company. Solar panels may not cover all your electricity needs, so you could still have a monthly bill.
  • Ask how long the equipment will last. Panels and other parts do not all have the same lifespan. A solar panel system may come with years of loan payments that could outlast the equipment itself.

The savings through solar are not the same for every home. The price of the system, monthly loan payments, and utility rates can affect whether the investment makes financial sense. Doing your research before signing anything will help keep the sun shining on your finances.

If you have a consumer complaint, please file a complaint with the Attorney General's Consumer Protection Team:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll-free: 877-765-8388
Online complaint form

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