Is it possible for more than one energy draft to be applied to the same account if the customer has roommates?

In most cases No, but there can be exceptions. Contact the Energy Draft Unit to determine if applicable. Typically only one draft should be applied to a particular account and the payee name on the draft must match the name on the heat account. If you receive more than one draft for an account, return it to the customer and have them either contact the Energy Assistance Hotline at 1-855-275-6424 or a Michigan Department of Treasury customer service representative at 517-636-4486.