What should I do if my return is completed but my preparer has no record of my direct deposit?

If the preparer's financial institution cannot locate your direct deposit after 4 weeks, you may request a tracer through the Michigan Department of Treasury. A tracer can take up to 24 weeks. We will notify you of the results by mail.

If the tracer result confirms that the funds were posted to your preparer’s account, it is a civil matter between you and your tax preparer.

You may request a direct deposit tracer using Michigan Treasury eServices.

Include your full name, complete current mailing address and the tax year with your request

Click on the above link and follow these steps:

1. Login to the eServices Citizen Portal
2. For security reasons, you'll need to verify your ID with the following information if you have not done so already:
   • State of Michigan ID
   • Social Security Number
   • Overpayment/Tax due amount (not including interest) of most recently filed tax return
     Note: This may not be the most recent tax year. If you filed an amended for a previous year after your current year return, for example, the previous year is your most recently filed.
3. Click the "More" tab
4. Click "View and Send Messages"
5. Click "Send a Message"