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What if I am unable to access the Identity Confirmation Quiz?

What if I am unable to access the Identity Confirmation Quiz?

If you are unable to access the Identity Confirmation Quiz, you need to respond with all requested information that is applicable to your return. Refer to your Quiz letter for a list of documents and use eServices to upload your response electronically or mail to the mailing address provided on the letter.

Note: The quiz is offered online and by phone. If you are unable to access the quiz using one method, you will not be able to access it using the other method.