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Michigan Automated Tax Payment System - Frequently Asked Questions

Q: What is the Michigan Automated Tax Payment System?
A: The Michigan Automated Tax Payment System is the system used to complete payments using Electronic Funds Transfer (EFT). A user identification and password is required. To make an online payment go to Touchtone phone payments can be made by calling 1-877-865-2860.

Q: How do I get a user ID and password?
A: If you do not have a user ID and password, you must complete Form 2248, Electronic Funds Transfer (EFT) Debit Application. You will then receive transmission instructions, user identification and password in the mail.
If your business has multiple tax account numbers registered for EFT filing, a unique user identification and password will be assigned for each account number.

Q: Do I need a new/different user ID and password to access the online payment system?
A: No. The same user ID and password is used to access both the online and touch-tone phone payment systems.

Q: Do I still need to notify Michigan if I have changes to the type of tax I choose to pay by EFT?
A: Yes. You need to complete Form 4515, Electronic Funds Transfer (EFT) Account Update to add or delete a tax type remitted by EFT.

Q: Has the deadline for completing timely payment information been changed?
A: No. Payments must be completed by 9:00 pm ET at least one business day prior to the due date to be accepted as timely. Payments can be made using the Michigan Automated Tax Payment System 24 hours a day, 7 days a week.

Q: How many days before the due date may I call to enter my payment information?
A: Payments can be warehoused up to 90 days in advance of the due date.

Q: Will I receive an acknowledgement after completing a payment transaction?
A: Yes. A confirmation number is provided after each payment transaction entry. This number should be maintained in your documents.

Q: Can I receive an e-mail confirmation of my payment transaction?
A: E-mail confirmations are available only for payments made using the online payments process by selecting the appropriate option after your payment detail is entered.

Q: Can I edit my payment information after receiving my confirmation number?
A: Yes. After accessing your account, you will be provided the option to edit a pending payment. A new confirmation number will be provided at the completion of your edit.

Q: How do I complete multiple tax payments when using the online payments process?
A: After receiving confirmation of your first payment entry, you must select exit and return to the EFT Online Payments page and choose the appropriate selection to begin you next payment entry. Entry of your user ID and password will be required for each payment transaction.

Q: Can I change the banking information stored for my user identification account?
A: Yes. You may add, change, or delete bank account and routing number information by selecting Manage Account from the online payment process or the appropriate option when calling the automated payment system number, 1-877-865-2860.

Q: Am I restricted to only one bank for my EFT debit transactions?
A: No. When choosing the automated tax payment system, you will be prompted to enter the bank account and routing transit number information from which you would like your debit transaction to occur. You will also have the option to enter and store this information for multiple banks. When entering your transaction, a list of the available bank account and routing transit numbers associated with your account will be provided.

Q: Who do I contact with password or system access questions?
A: You may call the Michigan Automated Tax Payment System at 1-866-282-1633 to talk to a Customer Service Representative (CSR).